Unsubscribe button issues (Marketo emails)

[Petra Puchelova]

Hi,

I had a few conversations with Marketo regarding the unsubscribe button.
The reason is a number of anonymous leads created by filling out 'unsubscribe form'

https://pages.ubuntu.com/lp/canonical2/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUtIrqeflL6iuNDGZQ7fbSdAAwfHZliwQAK

They pretty much confirmed that it has to do with disabled Java script.

There is 71 people so far that unsubscribed through April, who's email addresses aren't tracked.

Possible solutions:
- can we do any additional coding to this form, to prevent this from happening?
- Add unsubscribe button as a token at the bottom of the email rather then request to fill out the form

Can we have a chat about this?

Thanks
Petra

[Peter Mahnke (peterm-ubuntu)]

We can have a chat, you went offline on IRC.

This isn't a webteam page. I don't know why this for would require javascript, but I think it might just need to be deleted and recreated anyway as it is using a really old template.

I guess let's talk about it in person.

Peter

[Peter Mahnke (peterm-ubuntu)]

Petra,

Is this still an issue?

Peter

[Petra Puchelova (petra-puchelova)]

No all working perfectly

Thanks
Petra

On Thu, Jun 11, 2015 at 8:14 AM, Peter Mahnke <email address hidden>
wrote:

> Petra,
>
> Is this still an issue?
>
> Peter
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1452382
>
> Title:
> Unsubscribe button issues (Marketo emails)
>
> Status in The ubuntu.com website project:
> New
>
> Bug description:
> Hi,
>
> I had a few conversations with Marketo regarding the unsubscribe button.
> The reason is a number of anonymous leads created by filling out
> 'unsubscribe form'
>
>
> https://pages.ubuntu.com/lp/canonical2/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUtIrqeflL6iuNDGZQ7fbSdAAwfHZliwQAK
>
> They pretty much confirmed that it has to do with disabled Java
> script.
>
> There is 71 people so far that unsubscribed through April, who's email
> addresses aren't tracked.
>
> Possible solutions:
> - can we do any additional coding to this form, to prevent this from
> happening?
> - Add unsubscribe button as a token at the bottom of the email rather
> then request to fill out the form
>
> Can we have a chat about this?
>
> Thanks
> Petra
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu-website/+bug/1452382/+subscriptions
>

--
Petra Puchelova /Marketing/Sales Coordinator
www.ubuntu.com/www.canonical.com
Dir: [phone]