[system-settings] should allow switching 2nd SIM to 3G data

Bug #1379850 reported by Olga Kemmet
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Critical
Bill Filler
Ubuntu UX
Fix Released
High
Matthew Paul Thomas
ubuntu-system-settings (Ubuntu)
Fix Released
High
Jonas G. Drange
ubuntu-system-settings (Ubuntu RTM)
Fix Released
High
Unassigned

Bug Description

Build r95 krillin

Steps to reproduce
1. go to System Settings > Cellular
2. under CELLULAR DATA there are three options: OFF, SIM1 and SIM2
3. tap on SIM1, you will have the option to select between 2G ONLY (saves battery) and 2G/3G (faster)

Actual behaviour: tap on SIM2 and the only option available is 2G ONLY (saves battery)

Expected behaviour: SIM2 should have exactly the same options available as for SIM1, meaning that the 2G/3G option is missing. However, 3G connection can not be enabled for both SIMs at the same time. So if SIM1 is set to 2G/3G, SIM2 will be automatically set to 2G ONLY. If SIM2 is set to 2G/3G, SIM1 is set automatically to 2G only.
This switch would not require a reboot of the whole device and can be done while the phone is switched on. The switch can take 10-15 sec (at least on Android) and we will probably have to show some sort of spinner, to signal to the user that switching is in progress.

This depends on ofono changes, bug 1373388.

<https://wiki.ubuntu.com/Networking#cellular-connection>: "As with any radio list, if changing the connection type is taking more than one second, the radio mark for the new value should be replaced by a spinner until the change is complete, whereupon it should revert to a radio mark. If choosing a different connection type for one SIM (for example, from 2G to 2G/3G) forces a change in the connection type of the other SIM (for example, from 2G/3G to 2G), that change should be shown immediately."

Related branches

Revision history for this message
Jonas G. Drange (jonas-drange) wrote :

This limitation is intrinsic in the current available hardware and not something we can change in Ubuntu System Settings.

Changed in ubuntu-system-settings (Ubuntu):
status: New → Invalid
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

Marking back to new.

Changed in ubuntu-system-settings (Ubuntu):
status: Invalid → New
Revision history for this message
Brendan Donegan (brendan-donegan) wrote :
Revision history for this message
Ondrej Kubik (ondrak) wrote :

Jonas: HW we are using is capable of switching active technology used on each SIM slot. There is hw limitation that only one SIM slot can have 3G technology enabled at the time, since phone has only one rf module.

Radio Interface Daemon can alter technologies used on each SIM slot, this operation require modem to reboot in the background, but it is totally possible to do it. We have also successfully tested this with Android build.

Changed in ubuntu-ux:
status: New → Triaged
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-system-settings (Ubuntu):
status: New → Confirmed
tags: added: ota-1
Changed in ubuntu-system-settings (Ubuntu):
importance: Undecided → High
Changed in ubuntu-system-settings (Ubuntu):
importance: High → Critical
Olli Ries (ories)
Changed in canonical-devices-system-image:
assignee: nobody → Canonical Devices Products (canonical-devices-products-team)
importance: Undecided → High
milestone: none → r1
status: New → Confirmed
Revision history for this message
Ricardo Salveti (rsalveti) wrote :

For RTM this still depends on bug 1373388 being fixed.

no longer affects: ofono (Ubuntu RTM)
Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Jonas G. Drange (jonas-drange)
Bill Filler (bfiller)
Changed in ubuntu-system-settings (Ubuntu RTM):
status: New → Confirmed
importance: Undecided → High
Changed in ubuntu-system-settings (Ubuntu):
importance: Critical → High
tags: added: settings-ww51
Changed in ubuntu-ux:
status: Triaged → In Progress
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

need design feedback

Changed in canonical-devices-system-image:
milestone: ww51-2014 → ww03-2015
Revision history for this message
Matthew Paul Thomas (mpt) wrote :
Changed in ubuntu-ux:
status: In Progress → Fix Committed
Changed in ubuntu-system-settings (Ubuntu):
status: Confirmed → Triaged
description: updated
Changed in canonical-devices-system-image:
milestone: ww03-2015 → ww05-2015
Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

land post rtm

Changed in canonical-devices-system-image:
milestone: ww05-2015 → ww07-2015
Changed in ubuntu-system-settings (Ubuntu):
status: Triaged → In Progress
Revision history for this message
Victor Tuson Palau (vtuson) wrote :

critical for ota-1 , large impact on dual sim phones

Changed in canonical-devices-system-image:
importance: High → Critical
Changed in ubuntu-system-settings (Ubuntu RTM):
status: Confirmed → In Progress
Changed in canonical-devices-system-image:
status: Confirmed → In Progress
Changed in canonical-devices-system-image:
milestone: ww07-2015 → ww09-2015
Changed in canonical-devices-system-image:
assignee: Canonical Devices Products (canonical-devices-products-team) → Bill Filler (bfiller)
Revision history for this message
Bill Filler (bfiller) wrote :
Changed in ubuntu-ux:
status: Fix Committed → Confirmed
status: Confirmed → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+15.04.20150217-0ubuntu1

---------------
ubuntu-system-settings (0.3+15.04.20150217-0ubuntu1) vivid; urgency=medium

  [ jonas-drange ]
  * [cellular] allow user to change 3g modem (LP: #1379850)
  * [cellular] makes the apn editor somewhat compatible to libqofono 0.7
    (LP: #1379850, #1415215)

  [ CI Train Bot ]
  * New rebuild forced.
 -- CI Train Bot <email address hidden> Tue, 17 Feb 2015 15:33:07 +0000

Changed in ubuntu-system-settings (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+15.04.20150217~rtm-0ubuntu1

---------------
ubuntu-system-settings (0.3+15.04.20150217~rtm-0ubuntu1) 14.09; urgency=medium

  [ CI Train Bot ]
  * Resync trunk
  * Resync trunk
  * Resync trunk
  * Resync trunk
  * Resync trunk
  * Resync trunk
  * Resync trunk
  * Resync trunk
  * Resync trunk

  [ jonas-drange ]
  * [cellular] using libqofono-0.7 and including functionality for
    enabling users to change what modem has 3G (LP: #1379850)
  * [cellular] makes the apn editor somewhat compatible to libqofono 0.7
    (LP: #1379850)
 -- CI Train Bot <email address hidden> Tue, 17 Feb 2015 12:55:31 +0000

Changed in ubuntu-system-settings (Ubuntu RTM):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: In Progress → Fix Released
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

(This should not be assigned to me for testing, because I don't have a dual-SIM phone.)

Changed in ubuntu-ux:
assignee: Matthew Paul Thomas (mpt) → nobody
Changed in ubuntu-ux:
assignee: nobody → Matthew Paul Thomas (mpt)
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Verified fixed.

Changed in ubuntu-ux:
status: Fix Committed → Fix Released
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