Hi Steve, I spoke to Natalia Bidart about this bug and she graciously provided some debug steps that you could please try. In a terminal, run the following:
$ U1_DEBUG=True python /usr/lib/ubuntu-sso-client/ubuntu-sso-login
And then try the "Reinstall Previous Purchases" process again. Please then paste any output in the terminal to this bug.
It may also be helpful to attach the most recent log files in ~/.cache/sso/ .
Many thanks for your help!
Hi Steve, I spoke to Natalia Bidart about this bug and she graciously provided some debug steps that you could please try. In a terminal, run the following:
$ U1_DEBUG=True python /usr/lib/ ubuntu- sso-client/ ubuntu- sso-login
And then try the "Reinstall Previous Purchases" process again. Please then paste any output in the terminal to this bug.
It may also be helpful to attach the most recent log files in ~/.cache/sso/ .
Many thanks for your help!