Caja crashes when opening D/L folder from Firefox
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
caja (Ubuntu) |
Fix Released
|
Medium
|
Unassigned | ||
Zesty |
Fix Released
|
Medium
|
Unassigned |
Bug Description
[Impact]
Opening download folder from Firefox results in UI freeze for the whole session. Some keyboard shortcuts might still work, but mouse doesn't. Need to kill Firefox to unfreeze the system.
The patch attached to this report fixes the issue.
The fix is already present in Artful and tested by developers and users. Would be nice to backport it to Zesty as well, as the whole session freeze is quite a bad thing (even though you can stop it).
[Test Case]
Steps to reproduce:
- have a terminal running
- run Firefox
- download some file from somewhere
- click on download button to show the file list
- click on "open containing folder" button
Most UI apps will freeze after that. As Alt-Tab shortcut still works, use it to switch to terminal and run "killall firefox".
[Regression Potential]
None. The UI freeze *is* the regression. The patch restores the missing DBus interface initialization and affects nothing else.
[Other Info]
The patch is included into the debdiff attached to bug 1680604.
The debdiff contains patches to fix bug 1680604, bug 1683653, bug 1688687. See other reports for the corresponding SRU templates.
[Original Description]
Expected:
Using Firefox 52.02, when File download finishes, opening "Display the progress of ongoing Downloads" (arrow on Right of address bar), then selecting "Open Containing Folder" icon from Firefox opens Downloads folder on system.
What happens:
Using Firefox 52.02, when File download finishes, opening "Display the progress of ongoing Downloads" (arrow on Right of address bar), then selecting "Open Containing Folder" icon from Firefox, causes system to hang/crash for period of 2 minutes; (opening menu's, shutdown button, opening any program at all, etc). Sometimes only way to get response from system is shutdown/restart.
Steps to reproduce:
1. Start Ubuntu MATE 17.04.
2. Run Firefox.
3. Browse to any site.
4. Download a file from site.
5. Wait until Download arrow indicator next to address bar arrow on Firefox indicates a completed download.
6.Click on arrow next to/on right address bar "Display the progress of ongoing Downloads".
7. Click on icon "Open Containing Folder".
8. Computer will then freeze/hang/crash for a period of at least 2 minutes.
Additional notes:
1.Computer is unresponsive at this time, menu's are unresponsive, run application [ALT+ F2] unresponsive, Tabs on Firefox Browser unresponsive, any other programs running unresponsive, unable to close/open any programs.
1a. Note: This unresponsive period may last 2 minutes, or sometimes will only become responsive after killing Firefox process.
2.The date/time applet will still update however. Other applets unresponsive.
3. Terminal can be run [ALT+ CNRL+T].
4. Terminal will allow "pidof" to be run, to find PID of Firefox.
5. Firefox can be then "killed" by "kill [pid] xxx" via terminal. Computer becomes responsive again.
6. Running Ubuntu Mate 17.04 from a bootable USB results in the same thing/problem happening.
7.Same problem happens with Firefox Version 51.
8. Downgrade to 16.10 on same machine, no problem occurs.
9. No crash error report in "about:crashes" in Firefox built in diagnostics.
Computer Specs:
X220 Lenevo/i5/16GB RAM/250GB SSD
Thank-you.
(Please let me know if I have done any of this incorrectly or need any other information. First Bug report!)
~L.
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
no longer affects: | ubuntu-mate |
Changed in firefox (Ubuntu): | |
status: | New → Confirmed |
summary: |
- Ubuntu MATE 17.04 crashes when opening D/L folder from Firefox + Caja crashes when opening D/L folder from Firefox |
Changed in caja (Ubuntu): | |
status: | Confirmed → Fix Released |
tags: | added: ubuntu-mate-zesty-sru |
Changed in caja (Ubuntu Zesty): | |
status: | New → Triaged |
Changed in caja (Ubuntu): | |
importance: | Undecided → Medium |
Changed in caja (Ubuntu Zesty): | |
importance: | Undecided → Medium |
description: | updated |
tags: |
added: verification-done verification-done-zesty removed: verification-needed verification-needed-zesty |
I have a same issue here on Ubuntu mate 17.04. When i want to open the "Download" location, Firefox freezes, but about 10 sec. or so, opening files, but not in file manager, but in Audacious music player....