Comment 6 for bug 448969

Here's my use case:

A user has an established LoCo and is not new to Ubuntu. They also
aren't savvy researchers. They aren't programmers. When confronted with
an Ubuntu issue, they'd like a place to reach out to the whole Ubuntu
community but with a primary emphasis on their locality (Vancouver BC in
this case) in the hopes that a neighbour can help them. They would like
the information to be structured, easily searchable, and backed by
reputation (i.e. They can put a face and name to the advice.)

Here's my feeling:

Launchpad use by " everyday users" should not be discouraged. It's the
best tool (highest signal-to-noise, well organized, database driven). We
should be actively encouraging everyone to use Launchpad and even going
a step further by integrating it more tightly into Ubuntu's desktop.