Comment 28 for bug 392799

I don't see a problem with the ammount of users in the channel.

out of 1400 users in the channel, only a small percentage are active at a single time.
The majority of people I see and observe in the channel get help quickly and professionally, there are always going to be people who don't deem it fast enough support, or struggle to follow the channel when it is moving fast, but that's just takes someone in the channel to pull them to one side, maybe in a private message and maybe help them with the problem, or give them some tips (as popey suggested earlier) on how to follow and filter a busy channel.

The majority of people are well catered for, the minority that struggle the community should hold the hand of them a little more in terms of support for their problem, and support torwards IRC in general.

The remaining few are people who will never get on with IRC - no matter how many people are in the channels, or they are people there to cause an issue, nothing more, these two groups cannot be catered for, but suggestions of alternative support, wiki/forum for example may help them.

There is a ton of ubuntu resources out there, irc is not for everyone, but the majority that use it, do get very effective support from a highly active irc community.