Comment 3 for bug 993720

Could you post your ~/.config/terminator/config? I find that when I set keybindings using the "preferences" in terminator, if I use a keybinding that involves Ctrl it gets written to the config file as "Primary" instead of "Ctrl". For example, setting new_tab to Ctrl+t in the preferences gives this config file:

[global_config]
[keybindings]
  new_tab = <Primary>t
[profiles]
  [[default]]
[layouts]
  [[default]]
    [[[child1]]]
      type = Terminal
      parent = window0
    [[[window0]]]
      type = Window
      parent = ""
[plugins]

Which doesn't work. If I change Primary to Ctrl, it works:

[global_config]
[keybindings]
  new_tab = <Ctrl>t
[profiles]
  [[default]]
[layouts]
  [[default]]
    [[[child1]]]
      type = Terminal
      parent = window0
    [[[window0]]]
      type = Window
      parent = ""
[plugins]