Comment 1 for bug 1563505

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Jason Gerard DeRose (jderose) wrote :

Thanks for the bug report, sorry to hear you're having issues!

Sounds like you're having multiple (and perhaps unrelated issues), so let's first focus on the keyboard and mouse not working.

If you could please provide a bit more information to help us narrow this down:

(1) You used the word "unresponsive"... is the problem that the keyboard and mouse/trackpad don't work at all, or just that they are very slow to respond? In other words, in the condition you're describing, does it seem like your lemu6 is freezing or just that it gets extremely sluggish?

(2) You said that this condition usually takes several days to manifest... can you provide more details on what you're doing during this time? For example, do you suspend/resume during this time? Are there any particular applications that you tend to have open throughout these two days?

(3) You tagged this with "nvme"... do you have reason to believe this is related to nvme? For example, have you noticed anything in dmesg or other logs that suggest the nvme driver might be to blame?

(4) Any noteworthy changes you've made to your system that might introduce variables we don't have in our internal testing? For example, have you installed any servers or other background services that run continuously? Have you installed any software from PPAs or other 3rd party sources?

At first glance, this sounds more like a software problem (likely a memory leak somewhere) rather than a hardware problem. More information will help us narrow down the cause.

Thanks!