it says that printer is able to print but does not print at all on loki
Bug #1626715 reported by
Henry Diaz
This bug affects 2 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Switchboard Printers Plug |
New
|
Undecided
|
Unassigned |
Bug Description
after installing printer Brother HL 2140 it does not print evethou it says it is on
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I had a similar problem where I installed a Brother HL-2170W network printer using the Printers control pane. When I went to print a test page all that came out on the page was this message "**** Unable to open the initial device, quitting".
I ran the troubleshooting and it informed me that the 'hpijs' driver was not installed. I manually installed 'printer- driver- hpijs' using apt and that resolved the printing issue.