subiquity

  1. Bug #2059898
  2. Comment #0

Comment 0 for bug 2059898

Revision history for this message
wang (dong28) wrote : ubuntu-24.04 daily build install failed with netwok cable connected

verison：ubuntu 24.04 subiquity version
OS:noble-live-server-amd64.iso
CPU:AMD EPYC 9634 84-Core Processor*1
MEMORY: M321R2GA3BB6-CQKVG*2
ThinkSystem E1.S 5.9mm 7450 PRO 3.84TB Read Intensive NVMe PCIe 4.0 x4 HS SSD
UEFI MODE

lsb_release -rd: Description:Untun Noble Numbat(development branch)
Release: 24.04

What you expected to happen:
Install os on disk with with netwok cable connected,expected to install succefully.

What happened instead:
Install os with netwok cable connected, install always failed.

we opened this case https://bugs.launchpad.net/ubuntu/+source/subiquity/+bug/2057996 to solve nvme disk install fail issue before and we use daily build which build on 3/26 have a try and that version is good working at both of netwok cable connected and disconnected case.
But for 3/29 daily build version, our QA found when connect cable(It's a local area network (LAN) and it cannot connect to the mirror source), it is always failed and report error：
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: finish: cmd-install/stage-curthooks/builtin/cmd-curthooks: FAIL: curtin command curthooks
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Traceback (most recent call last):
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/main.py", line 202, in main
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: ret = args.func(args)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 2224, in curthooks
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: builtin_curthooks(cfg, target, state)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 2048, in builtin_curthooks
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: install_kernel(cfg, target)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 393, in install_kernel
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: install(kernel_package)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 369, in install
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: distro.install_packages([pkg], target=target, env=env)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 473, in install_packages
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: return install_cmd('install', args=pkglist, opts=opts, target=target,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 255, in run_apt_command
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: cmd_rv = apt_install(mode, args, opts=opts, env=env, target=target,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 303, in apt_install
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: cmd_rv = inchroot.subp(cmd + dl_opts + packages, env=env,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 843, in subp
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: return subp(*args, **kwargs)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 323, in subp
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: return _subp(*args, **kwargs)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 172, in _subp
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: raise ProcessExecutionError(stdout=out, stderr=err,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: curtin.util.ProcessExecutionError: Unexpected error while running command.
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic']
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Exit code: 100
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Reason: -
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stdout: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stderr: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Unexpected error while running command.
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic']
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Exit code: 100
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Reason: -
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stdout: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stderr: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stderr: ''
Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]: executing curtin install curthooks step
Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]: installing system
Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]:
Apr 01 07:15:36 ubuntu-server subiquity_event.3119[3119]: curtin command install
Apr 01 07:15:44 ubuntu-server systemd-timesyncd[2495]: Timed out waiting for reply from [2620:2d:4000:1::40]:123 (ntp.ubuntu.com).
Apr 01 07:15:46 ubuntu-server systemd[1]: systemd-timedated.service: Deactivated successfully.

i uploaded journalctl log on attachment.