Installer ends up in infinite loop ("preparing ubuntu")
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
subiquity |
New
|
Undecided
|
Unassigned |
Bug Description
`/snap/
seems like some fuckup. Problem arises some time after installer is launched.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: subiquity (unknown)
ProcVersionSign
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelMo
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckR
CasperVersion: 1.480
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 5 14:11:20 2023
DesktopInstalle
LiveMediaBuild: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: subiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)
Yep, me too.
System is Dell Precision 5570, trying to install Ubuntu 23.04 via iso on USB. I booted with safe mode graphics. (The try or install option appears to hang for at least 30 minutes.)
syslog (attached) has python segfaults (excerpt below). It appears that subiquity is immediately retrying after the segfault. Notice the restart counter at 110.
2023-08- 02T23:53: 24.571584+ 00:00 ubuntu kernel: [ 561.155620] python3.10[64164]: segfault at 1 ip 00007f10690b8720 sp 00007fff0fffd3f0 error 4 in _nl80211. cpython- 310-x86_ 64-linux- gnu.so[ 7f10690b8000+ 2000] likely on CPU 13 (core 25, socket 0) 02T23:53: 24.571593+ 00:00 ubuntu kernel: [ 561.155636] Code: 25 bd 4a 00 00 0f 1f 44 00 00 f3 0f 1e fa f2 ff 25 b5 4a 00 00 0f 1f 44 00 00 f3 0f 1e fa f2 ff 25 ad 4a 00 00 0f 1f 44 00 00 <0f> b6 04 25 01 00 00 00 0f 0b 66 0f 1f 44 00 00 48 8d 3d 01 4e 00 02T23:53: 24.664072+ 00:00 ubuntu ubuntu- desktop- installer. subiquity- server[ 64142]: /snap/ubuntu- desktop- installer/ 939/bin/ subiquity- server: line 31: 64164 Segmentation fault (core dumped) $PYTHON -m subiquity. cmd.server "${args[@]}" 02T23:53: 24.664207+ 00:00 ubuntu systemd[1]: snap.ubuntu- desktop- installer. subiquity- server. service: Main process exited, code=exited, status=139/n/a 02T23:53: 24.664249+ 00:00 ubuntu systemd[1]: snap.ubuntu- desktop- installer. subiquity- server. service: Failed with result 'exit-code'. 02T23:53: 24.664622+ 00:00 ubuntu systemd[1]: snap.ubuntu- desktop- installer. subiquity- server. service: Consumed 2.783s CPU time. 02T23:53: 24.879987+ 00:00 ubuntu systemd[1]: snap.ubuntu- desktop- installer. subiquity- server. service: Scheduled restart job, restart counter is at 110.
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