subiquity

Bug #1955089
Comment #0

Comment 0 for bug 1955089

Revision history for this message

Chris Guiver (guiverc) wrote on 2021-12-17:

Ubuntu jammy desktop (canary) QA-test install
- dc7700

After entering the user details; the window turns into a list of messages that somewhat resemble a crash dump & something has gone wrong.

After 1-2 seconds (not really enough time to read the messages to affirm they're just install messages as they scroll; so users may still have crash-dump in their mind) the slideshow was drop covering the top of the window & messages now at bottom of screen

Window just closes though - slideshow was drawn but on screen only a fraction of a second. No feedback is provided to user; just blank desktop on screen.

** Expected results

Installer window remains on screen telling user what is occurring

** Actual results

Installer window closes as slideshow appeared to start on window... Nothing is shown

** Notes

opening a terminal & I can see `rsync` is running. The boxes HDD LED is flashing, which fits an install actually taking place (it may have finished now as LED isn't flashing like it was), but closing window of installer provides no detail.

If I click the "installation" icon on screen or on dock, I get to start the install again, ie. cannot see the window that closed using what is provided on screen

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465+canary3.3
CrashDB:
{
        "impl": "launchpad",
        "project": "subiquity",
        "bug_pattern_url": "http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml"
     }
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 17 12:33:08 2021
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211216)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
SourcePackage: subiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)

Ubuntu jammy desktop (canary) QA-test install
- dc7700

After entering the user details; the window turns into a list of messages that somewhat resemble a crash dump & something has gone wrong.

Window just closes though - slideshow was drawn but on screen only a fraction of a second.  No feedback is provided to user; just blank desktop on screen.

** Expected results

Installer window remains on screen telling user what is occurring

** Actual results

Installer window closes as slideshow appeared to start on window... Nothing is shown

** Notes

opening a terminal & I can see `rsync` is running. The boxes HDD LED is flashing, which fits an install actually taking place  (it may have finished now as LED isn't flashing like it was), but closing window of installer provides no detail.

If I click the "installation" icon on screen or on dock, I get to start the install again, ie. cannot see the window that closed using what is provided on screen

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu74
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465+canary3.3
CrashDB:
 {
        "impl": "launchpad",
        "project": "subiquity",
        "bug_pattern_url": "http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml"
     }
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 17 12:33:08 2021
LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20211216)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: subiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)