Comment 18 for bug 1770962

Revision history for this message
xinliang (xin3liang) wrote :

Does this bug means the new installer doesn't support serial console install? We don't any graphic console in our server.
I try ubuntu 20.04.2 live iso install in serial console and can't see the subiquity installer welcome page.

Here is the last log:
[ 112.173157] cloud-init[2414]: Cloud-init v. 20.4.1-0ubuntu1~20.04.1 running 'modules:final' at Tue, 30 Mar 2021 09:14:24 +0000. Up 111.59 seconds.
[ 112.196289] cloud-init[2414]: ci-info: no authorized SSH keys fingerprints found for user installer.
[ 112.220316] cloud-init[2414]: Cloud-init v. 20.4.1-0ubuntu1~20.04.1 finished at Tue, 30 Mar 2021 09:14:24 +0000. Datasource DataSourceNoCloud [seed=/var/lib/cloud/seed/nocloud][dsmode=net]. Up 112.15 seconds
[ 112.252300] cloud-init[2414]: Welcome to Ubuntu Server Installer!
[ 112.268275] cloud-init[2414]: Above you will find SSH host keys and a random password set for the `installer` user. You can use these credentials to ssh-in and complete the installation. If you provided SSH keys in the cloud-init datasource, they were also provisioned to the installer user.
[ 112.304281] cloud-init[2414]: If you have access to the graphical console, like TTY1 or HMC ASCII terminal you can complete the installation there too.
[ OK ] Finished Execute cloud user/final scripts.
[FAILED] Failed to start Service fo…snap application lxd.activate.
See 'systemctl status snap.lxd.activate.service' for details.
[ OK ] Reached target Cloud-init target.
[ OK ] Started Subiquity, the ins…ler for Ubuntu Server ttyAMA0.

Ubuntu 20.04.2 LTS ubuntu-server ttyAMA0

Traceback (most recent call last):
  File "/snap/subiquity/2281/usr/bin/subiquity", line 33, in <module>
  File "/snap/subiquity/2281/usr/bin/subiquity", line 25, in importlib_load_entry_point
  File "/snap/subiquity/2281/lib/python3.6/site-packages/importlib_metadata/__init__.py", line 96, in load
  File "/snap/subiquity/2281/usr/lib/python3.6/importlib/__init__.py", line 126, in import_module
  File "<frozen importlib._bootstrap>", line 994, in _gcd_import
  File "<frozen importlib._bootstrap>", line 971, in _find_and_load
  File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 665, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 678, in exec_module
  File "<frozen importlib._boo
Ubuntu 20.04.2 LTS ubuntu-server ttyAMA0