Comment 0 for bug 2007398

Revision history for this message
Eric MacDonald (rocksolidmtce) wrote :

Brief Description
-----------------
The ksump-tools service is not getting enabled on all nodes in the system.

It's only seen enabled on the active controller.

sysadmin@controller-0:~$ systemctl status kdump-tools
● kdump-tools.service - Kernel crash dump capture service
     Loaded: loaded (/lib/systemd/system/kdump-tools.service; enabled; vendor preset: disabled)
     Active: active (exited) since Tue 2023-02-14 14:31:50 UTC; 2h 43min ago
   Main PID: 948 (code=exited, status=0/SUCCESS)
      Tasks: 0 (limit: 28614)
     Memory: 0B
        CPU: 0
     CGroup: /system.slice/kdump-tools.service

Although the kdump-tools service shows 'enabled' its vendor preset is 'disabled'.

Notice its state on other unlocked-enabled system nodes.

sysadmin@controller-1:~$ systemctl status kdump-tools
● kdump-tools.service - Kernel crash dump capture service
     Loaded: loaded (/lib/systemd/system/kdump-tools.service; enabled; vendor preset: disabled)
     Active: inactive (dead)

sysadmin@worker-0:~$ systemctl status kdump-tools
● kdump-tools.service - Kernel crash dump capture service
     Loaded: loaded (/lib/systemd/system/kdump-tools.service; enabled; vendor preset: disabled)
     Active: inactive (dead)

Enabling the 'preset fixed this issue.

Severity
--------
Major: Crash dumps don't occur on any nodes except for the active controller.

Steps to Reproduce
------------------
100% Reproducible

Expected Behavior
------------------
kdump-tools service is auto enabled during startup

Actual Behavior
----------------
kdump-tools service is not auto enabled during startup

Reproducibility
---------------
<Reproducible/Intermittent/Seen once>
State if the issue is 100% reproducible, intermittent or seen once. If it is intermittent, state the frequency of occurrence

System Configuration
--------------------
<One node system, Two node system, Multi-node system, Dedicated storage, https, IPv4, IPv6 etc.>

Branch/Pull Time/Commit
-----------------------
Any Debian build

Last Pass
---------
Unknown

Timestamp/Logs
--------------
See description

Test Activity
-------------
Developer Testing

Workaround
----------
sudo systemctl start kdump-tools