Comment 0 for bug 1872489

Revision history for this message
ayyappa (mantri425) wrote :

Brief Description
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The Token retrieval for the WAD user fails intermittently with the "internal server error"

Severity
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Minor

Steps to Reproduce
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1)Deploy oidc-auth-apps
2)goto "https://128.224.151.228:30555" enter username/password and click enter
3)the dex server replies with "internal server error" and following logs appear on the dex pod

2020-04-13T14:55:08.522940803Z stderr F time="2020-04-13T14:55:08Z" level=info msg="login successful: connector \"ldap\", username=\"pvtest1\", email=\"pvtest1\", groups=[\"ENG\"]"
2020-04-13T14:55:08.662979772Z stderr F time="2020-04-13T14:55:08Z" level=error msg="Failed to get auth request: not found"
2020-04-13T14:56:13.749727171Z stderr F time="2020-04-13T14:56:13Z" level=error msg="Failed to login user: failed to connect: LDAP Result Code 200 \"Network Error\": dial tcp: lookup pv-windows-acti.cumulus.wrs.com on 10.96.0.10:53: no such host"

4)This is an intermittent issue

Expected Behavior
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The token should be retrieved without any errors

Actual Behavior
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Retrieval fails with "internal server error" sometimes

Reproducibility
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100%

System Configuration
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tested on all the following systems

standard system wcp_7_10,http,ipv4

Branch/Pull Time/Commit
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2020-04-11

Last Pass
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intermittent issue

Timestamp/Logs
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2020-04-13T14:56:13.749727171Z

Test Activity
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Feature Automation

Workaround
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Try multiple times to get the token