Comment 1 for bug 961010

Hi,

could you please attach a log file. Here is a short instruction:

1. Try to convert the file.
2. Then open the "Log Viewer" by clicking on "Conversion" in the menu bar and selecting "View logs...".
The Log Viewer will now open in a new window.
3. By default the Log Viewer will show the log of the soundKonverter application, sending me this log won't hurt.
4. But the more important log is the log for the file you just tried to convert in step 1. To see that log, click on the combo box (drop down box) at the top of the Log Viewer window and select the file.
5. To save a log to a file, click on the "Save to file..." button on the bottom of the Log Viewer.
6. Attach latter or both log files to your bug report.

Also please tell me which soundkonverter version you are using (menu bar->help->about soundkonverter).