Comment 1 for bug 2069941

From the latest/edge snap, and some initial debugging

Working with "sudo sos report -o sunbeam -a --batch --build"

ubuntu@sunbeam:~$ sudo ls -lh /var/tmp/sosreport-sunbeam-2024-06-20-vvzypam/sos_commands/sunbeam
total 120K
-rw-r--r-- 1 root root 1.2K Jun 20 08:55 juju_controller-config_-c_sunbeam-controller
-rw-r--r-- 1 root root 1006 Jun 20 08:55 juju_controller-config_-c_sunbeam-controller_--format_json
-rw-r--r-- 1 root root 285 Jun 20 08:54 juju_controllers
-rw-r--r-- 1 root root 533 Jun 20 08:55 juju_controllers_--format_json
-rw-r--r-- 1 root root 3.1K Jun 20 08:55 juju_model-config_-m_sunbeam-controller_admin.controller
-rw-r--r-- 1 root root 3.6K Jun 20 08:55 juju_model-config_-m_sunbeam-controller_admin.controller_--format_json
-rw-r--r-- 1 root root 3.5K Jun 20 08:55 juju_model-config_-m_sunbeam-controller_sunbeam.maas.openstack
-rw-r--r-- 1 root root 3.8K Jun 20 08:55 juju_model-config_-m_sunbeam-controller_sunbeam.maas.openstack_--format_json
-rw-r--r-- 1 root root 184 Jun 20 08:54 juju_model-defaults_-c_sunbeam-controller
-rw-r--r-- 1 root root 376 Jun 20 08:54 juju_models_-c_sunbeam-controller
-rw-r--r-- 1 root root 1.2K Jun 20 08:54 juju_models_-c_sunbeam-controller_--format_json
-rw-r--r-- 1 root root 1.9K Jun 20 08:55 juju_status_-m_sunbeam-controller_admin.controller
-rw-r--r-- 1 root root 6.2K Jun 20 08:55 juju_status_-m_sunbeam-controller_admin.controller_--format_json
-rw-r--r-- 1 root root 7.3K Jun 20 08:55 juju_status_-m_sunbeam-controller_sunbeam.maas.openstack
-rw-r--r-- 1 root root 42K Jun 20 08:55 juju_status_-m_sunbeam-controller_sunbeam.maas.openstack_--format_json
-rw-r--r-- 1 root root 634 Jun 20 08:54 sunbeam_cluster_list
-rw-r--r-- 1 root root 65 Jun 20 08:54 sunbeam_cluster_list_--format_yaml
-rw-r--r-- 1 root root 1.8K Jun 20 08:54 systemctl_status_snap.openstack

Non working with "sudo sos report -o sunbeam -a --batch --build --all-logs"

ubuntu@sunbeam:~$ sudo ls -lh /var/tmp/sosreport-sunbeam-2024-06-20-uygvuvy/sos_commands/sunbeam
total 12K
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_controller-config_-c_sunbeam-controller
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_controller-config_-c_sunbeam-controller_--format_json
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_controllers
-rw-r--r-- 1 root root 533 Jun 20 08:56 juju_controllers_--format_json
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_model-config_-m_sunbeam-controller_admin.controller
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_model-config_-m_sunbeam-controller_admin.controller_--format_json
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_model-config_-m_sunbeam-controller_sunbeam.maas.openstack
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_model-config_-m_sunbeam-controller_sunbeam.maas.openstack_--format_json
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_model-defaults_-c_sunbeam-controller
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_models_-c_sunbeam-controller
-rw-r--r-- 1 root root 1.2K Jun 20 08:56 juju_models_-c_sunbeam-controller_--format_json
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_status_-m_sunbeam-controller_admin.controller
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_status_-m_sunbeam-controller_admin.controller_--format_json
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_status_-m_sunbeam-controller_sunbeam.maas.openstack
-rw-r--r-- 1 root root 0 Jun 20 08:56 juju_status_-m_sunbeam-controller_sunbeam.maas.openstack_--format_json
-rw-r--r-- 1 root root 0 Jun 20 08:56 sunbeam_cluster_list
-rw-r--r-- 1 root root 0 Jun 20 08:56 sunbeam_cluster_list_--format_yaml
-rw-r--r-- 1 root root 2.1K Jun 20 08:56 systemctl_status_snap.openstack

Running this directly from the source works without any problems

Non working verbose output

[plugin:sunbeam] unpacked command: binary=False, changes=False, chroot=True, cmd=juju model-config -m sunbeam-controller:sunbeam.maas/openstack --format json, cmd_as_tag=False, container_cmd=None, env=None, foreground=False, priority=10, root_symlink=None, runas=ubuntu, runat=None, sizelimit=25, stderr=True, subdir=None, suggest_filename=None, tags=[], timeout=None, to_file=True
[plugin:sunbeam] collecting output of 'juju model-config -m sunbeam-controller:sunbeam.maas/openstack --format json', as the ubuntu user
[plugin:sunbeam] collecting 'juju model-config -m sunbeam-controller:sunbeam.maas/openstack --format json' output directly to disk
[plugin:sunbeam] collected output of 'juju' in 0.5286688804626465 (changes=False)

Working verbose output

[plugin:sunbeam] unpacked command: binary=False, changes=False, chroot=True, cmd=juju model-config -m sunbeam-controller:sunbeam.maas/openstack --format json, cmd_as_tag=False, container_cmd=None, env=None, foreground=False, priority=10, root_symlink=None, runas=ubuntu, runat=None, sizelimit=25, stderr=True, subdir=None, suggest_filename=None, tags=[], timeout=None, to_file=False
[plugin:sunbeam] collecting output of 'juju model-config -m sunbeam-controller:sunbeam.maas/openstack --format json', as the ubuntu user
[plugin:sunbeam] collected output of 'juju' in 0.3247416019439697 (changes=False)
[archive:TarFileArchive] added string at 'sos_commands/sunbeam/juju_model-config_-m_sunbeam-controller_sunbeam.maas.openstack_--format_json' to FileCacheArchive '/var/tmp/sos.29s6ljrg/sosreport-sunbeam-2024-06-20-xyzdfwm'