2.61.2 contained a known issue which prevented refresh from triggering after snap applications were closed if more than one snap was a candidate during an auto-refresh. I pushed a fix for that which ended up in 2.62.
However, given the feature has a lot of moving parts, there may still be some edge cases we haven't accounted for. Any chance you have logs (preferably SNAPD_DEBUG=1 logs) from the system which had 2.62 beta installed? Is experimental refresh app awareness enabled in that system?
2.61.2 contained a known issue which prevented refresh from triggering after snap applications were closed if more than one snap was a candidate during an auto-refresh. I pushed a fix for that which ended up in 2.62.
However, given the feature has a lot of moving parts, there may still be some edge cases we haven't accounted for. Any chance you have logs (preferably SNAPD_DEBUG=1 logs) from the system which had 2.62 beta installed? Is experimental refresh app awareness enabled in that system?