Comment 3 for bug 1843589

Here is the output

Name Version Rev Tracking Publisher Notes
core 16-2.40 7396 stable canonical✓ core,disabled
ftptransfer 1.0 x1 - - devmode

As to why the core snap is disabled I have no idea, I assume it has
something to do with it updating the core snap

On Wed, Sep 11, 2019 at 10:00 AM Zygmunt Krynicki <
<email address hidden>> wrote:

> Dear reporter. Can you add the output of "snap list" to see if any of
> the snaps report as broken?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1843589
>
> Title:
> core snap stuck refreshing
>
> Status in Snappy:
> New
>
> Bug description:
> All of our snaps stopped working overnight, attempting to run the snap
> gives the following error:
>
> cannot locate base snap core: No such file or directory
>
> Running snap changes shows that 12 hours ago an auto-refresh started
> for the core snap that is still in progress which seems like a really
> long time.
>
> output of "snap changes":
>
> ID Status Spawn Ready Summary
> 1 Done yesterday at 10:16 EDT yesterday at 10:16 EDT Initialize
> system state
> 2 Done yesterday at 10:17 EDT yesterday at 10:17 EDT Install
> "ftptransfer" snap from file "ftptransfer_1.0_amd64.snap"
> 3 Done yesterday at 10:17 EDT yesterday at 10:17 EDT Initialize
> device
> 4 Doing yesterday at 19:52 EDT -
> Auto-refresh snap "core"
>
> Running "snap tasks --last=auto-refresh" gives the following output:
> Status Spawn Ready Summary
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Ensure
> prerequisites for "core" are available
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Download snap
> "core" (7713) from channel "stable"
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Fetch and check
> assertions for snap "core" (7713)
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Mount snap
> "core" (7713)
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Run pre-refresh
> hook of "core" snap if present
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Stop snap "core"
> services
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Remove aliases
> for snap "core"
> Done yesterday at 19:52 EDT yesterday at 19:52 EDT Make current
> revision for snap "core" unavailable
> Doing yesterday at 19:52 EDT - Copy snap "core"
> data
> Do yesterday at 19:52 EDT - Setup snap
> "core" (7713) security profiles
> Do yesterday at 19:52 EDT - Make snap "core"
> (7713) available to the system
> Do yesterday at 19:52 EDT - Automatically
> connect eligible plugs and slots of snap "core"
> Do yesterday at 19:52 EDT - Set automatic
> aliases for snap "core"
> Do yesterday at 19:52 EDT - Setup snap
> "core" aliases
> Do yesterday at 19:52 EDT - Run post-refresh
> hook of "core" snap if present
> Do yesterday at 19:52 EDT - Start snap
> "core" (7713) services
> Do yesterday at 19:52 EDT - Clean up "core"
> (7713) install
> Do yesterday at 19:52 EDT - Run configure
> hook of "core" snap if present
> Doing yesterday at 19:52 EDT - Consider
> re-refresh of "core"
>
> I'm not low on space on the hard disk I have roughly 110GB free
>
> This is a virtual machine running on hyperv
>
> Here is the output from snap --version
>
> snap 2.40
> snapd 2.40
> series 16
> ubuntu 16.04
> kernel 4.4.0-157-generic
>
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