SimpleScan hangs using ADF scan at the end of batch

[Anton Dietrich]

Using SimpleScan on an Office Jet Pro 8500A printer I am able to scan single pages. When I use the ADF feature (Scan all Pages from Feeder) the program scans, but does not recongize the end of the batch and waits in an endless loop for a next page. I can save the scanned images, but can not end or close the program, but have to kill it.
I had a possibly related problem on a HP6180A, but in that case the last scanned page was not fully pulled through the ADF. Aborting the scan on the printer then also finished the wait loop in SimpleScan. On the 8500A the scanner finishes normal, but SimpleScan stays in a wait loop. When exiting the Program it locks after selecting "Quit without saving".
Using Linux Mint Debian and had to install HPLIP 3.11.10 in order to support the 8500 Pro

[Anton Dietrich (dietrich-ad-48)]

Additional information: killing the program results in the following messages in the treminal window:

>>>>>>>>>>>
simple-scan --debug>simple-scan.log

(simple-scan:3846): Gtk-WARNING **: Unknown property: GtkDialog.has-separator

(simple-scan:3846): Gtk-WARNING **: Unknown property: GtkDialog.has-separator

** (simple-scan:3846): WARNING **: scanner.vala:927: Unable to set front ADF source, please file a bug

** (simple-scan:3846): WARNING **: scanner.vala:1021: Unable to disable compression, please file a bug

** (simple-scan:3846): WARNING **: scanner.vala:1201: Scan completed with 1400 lines, expected 1400 lines

** (simple-scan:3846): WARNING **: scanner.vala:1201: Scan completed with 1400 lines, expected 1400 lines
Killed
<<<<<<<<<<<

[Michael Nagel (nailor)]

I assume this is reproducible all the time?

[Anton Dietrich (dietrich-ad-48)]

Yes, it did also not change after upgrading to HPLIP 3.11.12.

[manatorg (manatorg)]

Hi,

got the same problem with a HP 6500A. Let me know if i can provide further information.

[Bela Lehner (bela-lehner)]

I have got the same problem as above with a HP LASERJET 3052. It is sad, but this problem makes the whole simple scan unusable for me, because I mostly scan more than one multipage document and I want to start a new scan process after scannin for example a 5 page document.

Can someone help me to to solve this bug.

The "simple-scan -d" gives me the following status report

** (simple-scan:3984): DEBUG: sane_start (page=4, pass=0) -> SANE_STATUS_NO_DOCS

And that's all. After that I can not start a new multipage scan...

:((

[Erho Ere (futurelanduse)]

Fedora 16, HILIP 3.11.12
device `hpaio:/net/Officejet_Pro_8600?ip=192.168.XXX.XXX' is a Hewlett-Packard Officejet_Pro_8600 all-in-one
hp-check -r -t gets no errors.

ADF scanning hangs Simple-Scan, likely a known HPLIP issue as it requires "batch-scan", which can't be enabled in Simple Scan-
https://bugs.launchpad.net/ubuntu/+source/gscan2pdf/+bug/340099

For my printer, gscan2pdf can't enable batch-scan either yet, but documentation says it should be possible.

[Daniel Wagenaar (dawagenaar)]

Same problem occurs with Canon Pixma MX870. I am using simple scan 3.6.1 on Ubuntu 13.04. I would be happy to provide additional detail if that would help solve this problem.

By the way, the s/w doesn't quite wait forever: after several minutes it times out and allows me to save the scanned document. One workaround that I would find tolerable is to have a shorter timeout.

[hha4491 (hha4491)]

The same happens with HP Officejet J4580