Comment 3 for bug 683412

Here's her opengl.txt:

Ren'Py 6.11.2b
windowed mode.
Screen sizes: virtual=(800, 600) physical=(800, 600)
Vendor: 'ATI Technologies Inc.'
Renderer: 'ATI RADEON XPRESS 200M Series '
Version: '2.0.6288 Release'
Display Info: <VideoInfo(hw = 0, wm = 1,video_mem = 0
blit_hw = 0, blit_hw_CC = 0, blit_hw_A = 0,
blit_sw = 0, blit_sw_CC = 0, blit_sw_A = 0,
bitsize = 32, bytesize = 4,
masks = (16711680, 65280, 255, 0),
shifts = (16, 8, 0, 0),
losses = (0, 0, 0, 8 ),
current_w = 1280, current_h = 800
>

Extensions:

GL_ARB_depth_texture
GL_ARB_draw_buffers
GL_ARB_fragment_program
GL_ARB_fragment_shader
GL_ARB_multisample
GL_ARB_multitexture
GL_ARB_occlusion_query
GL_ARB_point_parameters
GL_ARB_shader_objects
GL_ARB_shading_language_100
GL_ARB_shadow
GL_ARB_shadow_ambient
GL_ARB_texture_border_clamp
GL_ARB_texture_compression
GL_ARB_texture_cube_map
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_crossbar
GL_ARB_texture_env_dot3
GL_ARB_texture_mirrored_repeat
GL_ARB_texture_rectangle
GL_ARB_transpose_matrix
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_vertex_shader

I told her to hold down Shift when she runs the game, but she said that when she runs the game, the window flashes on the screen, then disappears.