Could you please provide the following information:
1. Exact version of Nova/OpenStack you are running. If this is from a distro please provide `dpkg -l | grep nova` or `rpm -ql | grep nova`. If this is from git, please provide `git log -1`.
2. Relevant log files. Most probably from the services "nova-compute (n-cpu)", "nova-consoleauth (n-cauth)" and "nova-conductor (n-cond)".
Without these informations we are not able to do a proper bug triage.
After you provided this information, please set this bug status back to "new".
Could you please provide the following information:
1. Exact version of Nova/OpenStack you are running. If this is from a distro please provide `dpkg -l | grep nova` or `rpm -ql | grep nova`. If this is from git, please provide `git log -1`.
2. Relevant log files. Most probably from the services "nova-compute (n-cpu)", "nova-consoleauth (n-cauth)" and "nova-conductor (n-cond)".
Without these informations we are not able to do a proper bug triage.
After you provided this information, please set this bug status back to "new".