no sound on intrepid

Bug #246800 reported by Matt Walker
42
This bug affects 5 people
Affects Status Importance Assigned to Milestone
PulseAudio
Confirmed
Undecided
Unassigned
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

I don't get external sound on my computer, I only get internal sound on my motherboard speaker. This occurred after the switch on Intrepid to the 2.6.26.* kernel.

I was thinking that it was a problem with pulse audio, but I'm not sure

I'm currently using:

Kernel: 2.6.26-3-Generic
Processor ix86

Tags: cft-2.6.27
Revision history for this message
Marcus Asshauer (mcas) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.

Please include the information requested from the "Reporting Sound Bugs" section of [WWW] https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

Revision history for this message
FurYy (jack-un) wrote :

Your pulseaudio could have set pc speaker as default sink as mine did.
Anyway i forced with uncommenting in the default.pa this, because killing pa daemon and running it from terminal complained that it something was using hw0,0 already.

  load-module module-alsa-sink device=hw:0,0

But it might work without this.

~$ asoundconf list
Names of available sound cards:
Intel
pcsp

Revision history for this message
FurYy (jack-un) wrote :

Pulseaudio's default sink is set to alsa_output.platform_pcspkr_alsa_playback_0

Revision history for this message
Steffen Röcker (sroecker) wrote :

I can confirm this.
The default sink is set to the pcspkr when using a 2.6.24 kernel. Had to change it manually to my sound card.

When I use the old 2.6.24 kernel from hardy I don't have this problem.

Changed in pulseaudio:
status: New → Confirmed
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

Revision history for this message
Albin Tonnerre (lutin) wrote :

Confirmed that it still happens there with 2.6.27-3: the pulseaudio volume meter actually works, but I don't get any external sound whatsoever.

Please let me know if.how I can help with that.

Cheers

Revision history for this message
MadsBuus (online-buus) wrote :

+1 No sound on 2.6.27-3

T60p with no sound

00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

Revision history for this message
Matt Lavin (matt-lavin) wrote :

For what it's worth, I'm on a T60p and also experienced the no-sound issue. I manually killed the 'pulseaudio' daemon and my ALSA applications could make sound again. That leads me to believe that it is a configuration issue, not a kernel issue.

Revision history for this message
Shawn vega (svega85-gmail) wrote :

ok after I installed hardy beta i only get sound from oss. sound does not work using alsa or pulse.
I also noticed that originally, I didn't have permissions to use an audio device and had to set it manualy in "users and groups"

Revision history for this message
jonie (jonie) wrote :

On a Toshiba M70 (Realtek AC97, Intel branded) there is no sound through pulseaudio, also ALSA can't produce any sound as long as pulseaudio is active. In Pulseaudio Manager I can see that pulseudio recognizes ALSA device as input for Pulseaudio (capture) but it apparently cannot see appropriate ALSA device for playback, there is no default sink, entering the device path in padevchooser manually does not work either. I suppose there is something wrong about compatibility between ALSA and Pulseaudio. BTW, in case someone would ask, yes pc speaker ALSA module is blacklisted.

Revision history for this message
Matt Lavin (matt-lavin) wrote :

My problems with PulseAudio went away when I installed the newest kernel version 2.6.27-5.

Revision history for this message
Cay Horstmann (cay) wrote :

I have the same problems described by everyone else. Intrepid on a Thinkpad X60. PulseAudio volume meter shows output, but no sound actually comes to the speakers. This is even with kernel 2.6.27-5.

Revision history for this message
Cay Horstmann (cay) wrote :
Revision history for this message
Hans van den Bogert (hbogert) wrote :

same symptoms arose with kernel 2.6.27-5
Had to look up possible sinks with padevchooser, the default was idd pcspkr
then set pci.xxx sink to use.

Revision history for this message
xenesis (wagner-sim88) wrote :

Also no sound here. Only very quiet cracks are coming through the speakers if I execute the following
gst-launch audiotestsrc ! pulsesink
OSS is working however
gst-launch audiotestsrc ! osssink

I got sound on Intrepid until the 8 Oct. then sound was broken by my daily updates
I am using kernel 2.6.27-6. All devices seem to be recognized. Pulse Audio Meter shows that sound is going to be send to the sound card. However there seems to be a problem with sending the correct data to the sound card, because only silent cracks are getting through, so maybe Pulse Audio uses the wrong audio format?

My ALSA Test Script is here: http://www.alsa-project.org/db/?f=699210b3ddaeeceb9b8360bf71355d1abc87fcdf

Revision history for this message
jonie (jonie) wrote :

For me, today's update fixed the issue.

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Shawn vega (svega85-gmail) wrote :

it fixed my sound too.

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xenesis (wagner-sim88) wrote :

sound is fixed here too :)

Revision history for this message
Sean (s2nl2m-junk) wrote :

I have the same problem with the Intrepid Beta I installed this week. Worked just fine with Hardy.

My system
 * IBM X41
 * 2.6.27-7-generic #1 SMP Tue Oct 14 18:40:44 UTC 2008 i686 GNU/Linux

I'm about to install today's update and I'll post back if anything changed.

Revision history for this message
Sean (s2nl2m-junk) wrote :

No change, audio still just that system beep:
 * 2.6.27-7-generic #1 SMP Fri Oct 17 22:24:21 UTC 2008 i686 GNU/Linux

--
Sean

Revision history for this message
Everthon Valadão (valadao) wrote :

Same here, BUT here's a quick FIX:

sudo killall pulseaudio
sudo alsa force-reload

and them go to System>Preferences>Sound and change everything to ALSA

;-)

P.S.: PulseAudio sucks!

Revision history for this message
Sean (s2nl2m-junk) wrote :

I'm still not getting sound, even with the latest updates. I tried your quick fix Everthon (thanks!) but it didn't work.

~$ uname -a
Linux opwv-shorgan 2.6.27-7-generic #1 SMP Tue Nov 4 19:33:20 UTC 2008 i686 GNU/Linux

$ lspci | grep Audio
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)

$ asoundconf list
Names of available sound cards:
ICH6

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: ICH6 [Intel ICH6], device 0: Intel ICH [Intel ICH6]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: ICH6 [Intel ICH6], device 4: Intel ICH - IEC958 [Intel ICH6 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Revision history for this message
yskyflyer (yskyflyer) wrote :

Thanks mcas for the link https://wiki.ubuntu.com/DebuggingSoundProblems
I missed it the first few times I read this page so I’m going to reemphasize it.

Sound worked fine on hardy. I updated to intrepid and installed Flash 10 and sound didn’t work. (Beeping worked though).
Tried the fixes above fixes and still didn’t work.
Menu->Sound&Video->Volume Control
Un-muted PCM and turned it up. Sound Works!!!

(More details on https://wiki.ubuntu.com/DebuggingSoundProblems )

Revision history for this message
Ov3r0n (ov3r0n) wrote :

Same here with 2.6.27-8-generic.

lspci | grep Audio
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 04)
asoundconf list
Names of available sound cards:
ICH6
 aplay -l
**** Lista de PLAYBACK Dispositivos Hardware ****
tarjeta 0: ICH6 [Intel ICH6], dispositivo 0: Intel ICH [Intel ICH6]
  Subdispositivos: 1/1
  Subdispositivo #0: subdevice #0
tarjeta 0: ICH6 [Intel ICH6], dispositivo 4: Intel ICH - IEC958 [Intel ICH6 - IEC958]
  Subdispositivos: 1/1
  Subdispositivo #0: subdevice #0

No matter if I change permissions on /dev to the sound device. Still no sound. I only get sound if I plug speakers on my
acer aspire 1692WMLi front jack. This works but sound on laptop speakers don't.

Sound also don't work on Windows XP SP3 nor Mac OS X Tiger. On Mac OS X Tiger I could get sound but with reboot and return to linux, sound went away also on Mac.

Any ideas????

Revision history for this message
Sean (s2nl2m-junk) wrote :

Updated to the latest:

~$ uname -a
Linux opwv-shorgan 2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux

Using ALSA for sound.

Un-muted PCM and turned it up.

Sound works.

Revision history for this message
Nigini (nigini) wrote :

Hello people...

I'm having a problem like that. My Ubuntu 8.10 (2.6.27-9-generic x86_64) "appears" to have no sound at all. I've tried everything described here, including to kill pulseaudio. But, as my laptop have 2 jacks, I've tried to plug amplified output and, at one plug I've got a continuous beeeeee... At the other, surprise, my music is playing but the signal appear to be so bad that I hear it far away!

I've run the alsa test script (after killing pulse and restarting alsa) and here is the information: http://www.alsa-project.org/db/?f=4d884d0d41f0b7e31a9f4872388d1c3d835d50e1

I'll really appreciate some opinions.

Revision history for this message
James (j-a-butler) wrote :

I am using a Lenovo 3000 N100 laptop and I too have no sound. When I first installed Ubuntu 7.10, it worked fine, but since each successive upgrade (8.04 and 8.10) there has been no sound. Purely by chance I noticed that when I tried the headphones, the speakers (and headphones) worked. This is the case in both 8.04 and 8.10.

I am using the following;

  2.6.27-9-generic #1 SMP Thu Nov 20 21:57:00 UTC 2008 i686 GNU/Linux

and;

  *-multimedia
       description: Audio device
       product: 82801G (ICH7 Family) High Definition Audio Controller
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 02
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=HDA Intel latency=0 module=snd_hda_intel

Any ideas?

Revision history for this message
Paul Horn (luap) wrote :

I'm using a Lenovo T61p. Sound worked fine in Gutsy, and mostly fine in Hardy. Since moving to Intrepid, it's hit or miss. Lately (last week or so) it's been all miss.

If I reboot, I get sound ... for a few minutes. Then nothing. Pulseaudio daemon is running, but I get "Connection refused" from any of the control applets.

If I kill the process (including a -9, or it won't die) I can restart it. I get sound, again for just a few minutes. I get this in syslog:

Jan 21 14:22:11 paul-t61p pulseaudio[25022]: ltdl-bind-now.c: Failed to find original dlopen loader.
Jan 21 14:22:11 paul-t61p pulseaudio[25024]: pid.c: Stale PID file, overwriting.
Jan 21 14:22:11 paul-t61p pulseaudio[25024]: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
Jan 21 14:22:11 paul-t61p pulseaudio[25024]: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted

Then, within minutes, no sound. If I have the paman util connected, it will stop reporting good data then segfault, & report "connection refused" after that.

Last time I got annoyed and checked, the shell reported application "pulseaudio" was not installed (!) - even though Synaptic showed it as installed. I re-installed it with apt-get, but still no joy.

Everything's pretty much up to date:
2.6.27-9-generic #1 SMP Thu Nov 20 22:15:32 UTC 2008 x86_64 GNU/Linux
pulseaudio version 0.9.10-2ubuntu9.2
hardware 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

I haven't found anything like this searching bug reports. Anyone else see similar behavior?

 - Paul

Revision history for this message
mde (mde-micahelliott) wrote :

I used the "killall pulseaudio; restart alsa; reset Sound Preferences to use ALSA everywhere" method. It nearly worked (the Test button no longer failed with "Can't connect" message). I then installed 'aumix' and turned things up manually. The settings there were very different from Sound Prefs. Cranking those up made sound audible. Hooray! Suppose I'll have to do this on every reboot.

Revision history for this message
Manoj Iyer (manjo) wrote :

Can you confirm this issue exists with the most recent Jaunty Jackalope 9.04 release - http://www.ubuntu.com/news/ubuntu-9.04-desktop . If the issue remains in Jaunty, please test the latest upstream kernel build - https://wiki.ubuntu.com/KernelMainlineBuilds . If this is still an issue please reopen a new bug.

Thanks

Changed in linux (Ubuntu):
status: Incomplete → Won't Fix
Revision history for this message
James (j-a-butler) wrote :

I have the same issue with 9.04 - only sound when my headphones are plugged into their port on my laptop. My kernel is:

2.6.28-11-generic (#42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009)

I am new to linux, but attempted the instructions above and tested the latest kernel, installing:

2.6.30-999-generic

There appeared to be an error at the install stage, which was confirmed when I rebooted. I then get this error message:

[0.004000] allocation of page_cgroup was failed
[0.004000] please try cgroup-disable=memory boot option
[0.004000] kernel panic - not syncing: out of memory

I am now back to my original kernel. Anyone else have problems?

Revision history for this message
James (j-a-butler) wrote :

This problem continues in 9.10 ...

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 246800] Re: no sound on intrepid

@James
Please file a separate defect report using ubuntu-bug alsa-base

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