Comment 1 for bug 1265915

Hi,

> with user-agent switcher setted to IE9

as written in our FAQ ( https://answers.launchpad.net/pipelight/+faq/2351 ) Internet Explorer as user agent will NOT work. Please use the recommended user agent string instead:

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20120427 Firefox/15.0a1

You should also verify afterwards that the user agent is really exactly the one above. You can use our diagnostic page to check this: http://fds-team.de/pipelight

If this doesn't change anything, please switch to Silverlight5.0 (which has a bit less strict DRM implementation). To switch just run:

sudo pipelight-plugin --disable silverlight5.1 --enable silverlight5.0

Afterwards retry and provide a new log with Silverlight5.0 if it still doesn't work.

Sebastian