Comment 2 for bug 2001681

Revision history for this message
grofaty (grofaty) wrote :

I have search the web and now I have solved the problem:
1. In search box I have typed in "Windows Security".
2. In left pane: "Virus & thread protection".
3. Inside "Virus & thread protection settings" section I have clicked on "Manage settings".
4. Scroll down to "Exclusion" section I have clicked on "Add or remove exclusions".
5. I have clicked on "Add an exclusion".
6. I selected "Folder".
7. I have pointed to C:\Users\xxx\Downloads folder and I have clicked on "Select Folder" button.
8. Now I have double clicked the C:\Users\xxx\Downloads\Pinta.exe file and installation started normally and installation completed successfully and I can successfully start Pinta.
9. After the installation process I have manually removed the exclusion exception.

I was patient enough to try several solutions from suggested by several web sites, but maybe some of the users may not have enough knowledge or patience, so unable to install the software.

Suggestion:
Add above instructions to documentation web site:
https://www.pinta-project.com/user-guide/start/#install

and on https://www.pinta-project.com/releases/ add "Setup" link and point to this information.

Maybe mark this bug report as "Wishlist".