Lotus Notes is incompatible with ayatana scrollbars

[WenLong FENG]

= Problem =

When using Lotus notes with Unity the scrollbars do not display correctly. This uses gtk_paint_box, the theme for the scrollbar should be redrawn but is not.

= Environment =

* Ubuntu 11.10 (Oneiric) i386
* Unity 4.22.0-0ubuntu3

= Steps to reproduce =

1. Compile scroll.cpp: g++ -o scroll scroll.cpp `pkg-config --libs gtk+-2.0``pkg-config --cflags gtk+-2.0`
2. Launch it from a terminal
3. Click on the buttons to make the scroll bar scroll up and down

[Regression Potential]
Minimal; adds Notes to the list of applications that won't get overlay scrollbars and instead revert to the GTK-style scrollbars. This would also affect any other applications using the same binary name: "lnotes", "notes".

= Other Information =

See screenshot attached (scrollbar-1.png)

[SwitchDK (switchdk)]

Dear WenLong FENG,

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug. There is also a vibrant support community available at http://askubuntu.com and you might consider asking your question there.

I have converted the bug report to a question since it has more to do with developing for Ubuntu than reporting a problem with Ubuntu. For others to be able to help with your question, I would recommend you include more information about the version of Ubuntu you are using, a description of what you are attempting (attaching a cpp file doesn't explain to the triagers what is the problem) and other information that describe your environment and what you are attempting to do.

-----
Many thanks,
Peter Dam (SwitchDK)

Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Tom Ellis (tellis)]

This is a valid bug.

[Tom Ellis (tellis)]

When running I get the error:
Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap"

That seems to be:
https://bugs.launchpad.net/ubuntu/+source/light-themes/+bug/762167

`apt-get install gtk2-engines-pixbuf` this stops the error, but it appears the problem still occurs. That error was a red herring.

The problem still occurs after adding that package.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Omer Akram (om26er)]

not a unity bug, could be light-themes,unico or gtk itself, unity here is unrelated.

[Andrea Cimitan (cimi)]

Overlay scrollbars ignore paintings to optimize the performances, they are just in ubuntu indeed.
Try running the test app with LIBOVERLAY_SCROLLBA=0 ./scroll to see if it happens with native scrollbars

[Andrea Cimitan (cimi)]

LIBOVERLAY_SCROLLBAR=0

[Tom Ellis (tellis)]

Yep, that's it. If I run it with:
LIBOVERLAY_SCROLLBAR=0 ./scroll
... the scrollbar works as expected.

So other than launching an application with LIBOVERLAY_SCROLLBAR=0 is there anyway I can do that? like some sort of blacklist for the scrollbars?

[Andrea Cimitan (cimi)]

Tom, grab me in the office on Monday... cheers, have a good weekend

[Tom Ellis (tellis)]

After some chat IRL with Andrea it appears Lotus Notes is relying on the repaint, a bug will be opened with their product however in the meantime I added "notes.bin" to the blacklist and recompiled and it fixes the issue for me.

Attached as a patch.

[Andrea Cimitan (cimi)]

I'll blacklist lotus in the meanwhile

[WenLong FENG (fengwl)]

Hi Tom, I'm not sure how would you blacklist Lotus Notes from the appmenu, but I provide more details in case you need.
The real executable binary launcher should be called "notes" and some organization add an wrapper which set env before launch it, and may add the wrapper named as "notes.bin", so please make sure the "notes" will be considered, thanks.

[Tom Ellis (tellis)]

Hi WenLong Feng,
I have already written the patches to do this and tested them. They work well for me and have been merged into the codebase.

Using the executable binary or wrapper doesn't make a difference, we grab the name using gtk's g_get_prgname.
I've tested this by wrapping notes in shell scripts and running directly and it makes no difference, the blacklisting still works and the scrollbars then behave in the way you would expect.

I would like to see Lotus Notes support the overlay scrollbars but understand there would have to be some code changes to do this, I believe blacklisting Notes from the overlay-scrollbar would be the best behaviour for 12.04 LTS.

I have a test package that is compiled to work on Ubuntu 11.10 (Oneiric) with this patch which you can try if you like:
$ sudo apt-add-repository ppa:tellis/generic
$ sudo apt-get update
$ sudo apt-get install overlay-scrollbar

Alternatively, the same behaviour can be achieved by exporting the environment variable LIBOVERLAY_SCROLLBAR=0. I would prefer if you could test the package above.

[WenLong FENG (fengwl)]

It is still reproducible on 12.04 GA version with Lotus Notes 12.04.

[WenLong FENG (fengwl)]

It is still reproducible on 12.04 GA version with Lotus Notes 8.53.

[Tom Ellis (tellis)]

Hi WenLong Feng,

So, it appears you still see the problem but within another window. Previously "notes.bin" was blacklisted and this seemed to work in my tests but you also mention

"The launcher of Lotus Notes is named 'notes' but it create two other processes named 'notes2' and 'lnotes'. 'notes2' is java process and "lnotes" is the core c++ process."

I will create a test package with lnotes and notes2 blacklisted.

Thanks,
Tom

[WenLong FENG (fengwl)]

Hi Tom,
Thanks for your feedback. For formal version of Lotus Notes we only have
processes named as "lnotes" and "notes2" and "notes"

Best Regards
WenLong FENG
IBM China Software Development Lab
Tel : [phone]
Mailto:<email address hidden>

From: Tom Ellis <email address hidden>
To: Wen Long WL Feng/China/IBM@IBMCN,
Date: 2012/05/22 14:20
Subject: [Bug 890986] Re: Lotus Notes is incompatible with ayatana
            scrollbars
Sent by: <email address hidden>

Hi WenLong Feng,

So, it appears you still see the problem but within another window.
Previously "notes.bin" was blacklisted and this seemed to work in my
tests but you also mention

"The launcher of Lotus Notes is named 'notes' but it create two other
processes named 'notes2' and 'lnotes'. 'notes2' is java process and
"lnotes" is the core c++ process."

I will create a test package with lnotes and notes2 blacklisted.

Thanks,
Tom

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/890986

Title:
  Lotus Notes is incompatible with ayatana scrollbars

Status in Ayatana Scrollbar:
  Fix Committed
Status in The Unico Gtk+ Theming Engine:
  Invalid
Status in “light-themes” package in Ubuntu:
  Invalid

Bug description:
  = Problem =

  When using Lotus notes with Unity the scrollbars do not display
  correctly. This uses gtk_paint_box, the theme for the scrollbar should
  be redrawn but is not.

  = Environment =

  * Ubuntu 11.10 (Oneiric) i386
  * Unity 4.22.0-0ubuntu3

  = Steps to reproduce =

  1. Compile scroll.cpp: g++ -o scroll scroll.cpp `pkg-config --libs gtk
+-2.0``pkg-config --cflags gtk+-2.0`
  2. Launch it from a terminal
  3. Click on the buttons to make the scroll bar scroll up and down

  = Other Information =

  See screenshot attached (scrollbar-1.png)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ayatana-scrollbar/+bug/890986/+subscriptions

[Mark Russell (marrusl)]

Test packages with "lnotes" and "notes2" added to the blacklist can be found here:

https://launchpad.net/~marrusl/+archive/overlay-scrollbar-notes

[Mark Russell (marrusl)]

Changing status back to Triaged because the problem was not entirely resolved with the first fix.

[Mark Russell (marrusl)]

Or rather, Confirmed.

[Andrea Cimitan (cimi)]

Patch for precise

[Mark Russell (marrusl)]

Any guess on when this will hit precise or at least the unapproved queue? Thanks!

[Ken VanDine (ken-vandine)]

This was fixed in 0.2.16+r359daily12.11.28.1-0ubuntu1

[Mathieu Trudel-Lapierre (cyphermox)]

overlay-scrollbar 0.2.16+r357-0ubuntu1.1 was just uploaded to the quantal-proposed queue. Waiting for a member of the SRU team to review it...

[Brian Murray (brian-murray)]

Hello WenLong, or anyone else affected,

Accepted overlay-scrollbar into quantal-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/overlay-scrollbar/0.2.16+r357-0ubuntu1.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[Brian Murray (brian-murray)]

Hello WenLong, or anyone else affected,

Accepted overlay-scrollbar into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/overlay-scrollbar/0.2.16-0ubuntu1.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[Mark Russell (marrusl)]

Quantal and precise verified. Looks good! Thanks!

[Scott Kitterman (kitterman)]

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

[Launchpad Janitor (janitor)]

This bug was fixed in the package overlay-scrollbar - 0.2.16-0ubuntu1.1

---------------
overlay-scrollbar (0.2.16-0ubuntu1.1) precise-proposed; urgency=low

  * debian/control: add quilt to Build-Depends.
  * debian/rules: include patchsys-quilt.
  * debian/patches/blacklist-notes.patch: Blacklist Lotus Notes; to avoid
    display issues when scrolling. (LP: #890986)
 -- Mathieu Trudel-Lapierre <email address hidden> Thu, 13 Dec 2012 10:44:16 -0500

[Launchpad Janitor (janitor)]

This bug was fixed in the package overlay-scrollbar - 0.2.16+r357-0ubuntu1.1

---------------
overlay-scrollbar (0.2.16+r357-0ubuntu1.1) quantal-proposed; urgency=low

  * debian/patches/02_blacklist_lotus_notes.patch: blacklist Lotus Notes
    to avoid display issues when scrolling. (LP: #890986)
 -- Mathieu Trudel-Lapierre <email address hidden> Tue, 04 Dec 2012 14:06:10 -0500