Comment 4 for bug 989590

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steve A (dafridgie) wrote :

So what actual steps need to be taken to resolve this error ?
I carried out the installation to the letter from this guide - http://docs.openstack.org/trunk/openstack-compute/install/content/

This has been carried out by 2 people independently in our organization and we both end up with this problem
Keystone via command line - no problems, user or tennant management via dashboard has the exact bug as described above:

[Thu May 31 10:43:32 2012] [error] Request returned failure status.
[Thu May 31 10:43:32 2012] [error] Traceback (most recent call last):
[Thu May 31 10:43:32 2012] [error] File "/usr/lib/python2.7/dist-packages/keystoneclient/client.py", line 121, in request
[Thu May 31 10:43:32 2012] [error] body = json.loads(body)
[Thu May 31 10:43:32 2012] [error] File "/usr/lib/python2.7/json/__init__.py", line 326, in loads
[Thu May 31 10:43:32 2012] [error] return _default_decoder.decode(s)
[Thu May 31 10:43:32 2012] [error] File "/usr/lib/python2.7/json/decoder.py", line 369, in decode
[Thu May 31 10:43:32 2012] [error] raise ValueError(errmsg("Extra data", s, end, len(s)))
[Thu May 31 10:43:32 2012] [error] ValueError: Extra data: line 1 column 4 - line 5 column 4 (char 4 - 52)