Open Shot on Mint 14 KDE 64-bit HELP FILE doesn't work

Bug #1169669 reported by pruitt hall
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
OpenShot Video Editor
Confirmed
Undecided
Unassigned

Bug Description

Architecture: 64 bit
OS=Linux Mint 14 KDE Ed. , 64-bit, running natively, not virtually.
Installation Method: thru Mint's package manager
Version of OPENSHOT = 1.4.0
BZR/MLT/FFmpeg/FFmpeg installation: all unknown, but not affected by this bug.

This problem has been discussed on numerous Linux boards and blogs. The problem itself is very simple: When in Openshot and you select F1 for help, or use the 'Help, Contents' menu, help will not open and you receive a dialogue: "Unable to open the help contents. Please ensure the openshot-doc package is installed".

1--the openshot doc package IS installed.
2--YELP is installed.
3--using Yelp in the terminal window, with the following syntax: "yelp /usr/share/gnome/help/openshot/C/openshot.xml" works PERFECTLY. The file is found and help works perfectly.
4--It will not, however, work within the program.

I've seen this issue on forums / blogs / help desks for over a year. Is there a solution to this?

Tags: help
Revision history for this message
Andy Finch (fincha) wrote :

I'm not sure if it's the same underlying issue or not, but any apps I try and open Help for in Linux Mint (13) open a browser window that takes me to the Linux Mint home page - this happens even using the terminal command. Something about the help system in Mint is a bit borked.

Andy Finch (fincha)
Changed in openshot:
status: New → Confirmed
Revision history for this message
Mario Mascarenhas (anothergoa) wrote :

Architecture: 64 bit
OS=Linux Mint 14 KDE Ed. , 64-bit, running natively, not virtually.
Installation Method: thru Mint's package manager
Version of OPENSHOT = 1.4.3

1--the openshot doc package IS installed.
2--YELP is installed.
3--using Yelp in the terminal window, with the following syntax: "yelp /usr/share/gnome/help/openshot/C/openshot.xml" works PERFECTLY. The file is found and Help works perfectly.
4--It will not, however, work within the program.

Can someone please solve this? Thanks in advance!

Revision history for this message
Olivier Girard (eolinwen) wrote :

We can't resolve this issue with yelp hovewer we will change our method for displaying help with the serie 2.x.x as Openshot will be multi-plateform. Yelp is working only on Gnome/GTK environment. I don't think that we will have this new method with the 2.0.0. version as you can perhpas know the work for this version is huge. For the moment, I have introduced a direct link on our online help when the user click on this item.

tags: added: help
Changed in openshot:
milestone: none → 1.5.0
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