Hello bug was up?
Sorry for missing your birthday, already 1 year, it's cool for you ;)
#JOKE
Hi all, I really can not understand how a such bug can be still here after 1 year. And my customer (who is just next to me) can not believe it too, I migrate it in july and since july all refund payment are wrong :S. He is not really happy :(.
I test the patch and I think is still not ok for me.
First amount should be set to negatif by default for payment refund.
Secondly if the customer enter a positive amount, for exemple 71.75€ for a paying a refund of 71.75€ the difference must be 143.50€. 71.75€ + 71.75€ = 143.50€ and not 0€ (seen picture : voucher_positive_seem_ok_but_it_is_wrong).
Thirdly (always a thirdly point) I REPEAT the amount must be set to NEGATIVE by default is not the customer validade the voucher and a wrong entries is done => (picture : voucher_positive_move_line)
If amount is negative everything work (picture : account_voucher_ok). This part have been fix thanks
@OPENERP SA
Also I will give you an advice, take care of customer that paid for a service! Please do it. Today my customer (who have an OPW, we always try to sell OPW) realise that an other customer who have paid for an OPW still wait for a fix after a lot and a lot of month...
And if OpenERP had done he job, my customer was not paying today some extra cost of the time to fix again this bug...
I send a mail to support team with my customer OPW and please this time fix it correctly and merge it! Customers paid for it, don't disappoint them please !
Hello bug was up?
Sorry for missing your birthday, already 1 year, it's cool for you ;)
#JOKE
Hi all, I really can not understand how a such bug can be still here after 1 year. And my customer (who is just next to me) can not believe it too, I migrate it in july and since july all refund payment are wrong :S. He is not really happy :(.
I test the patch and I think is still not ok for me.
First amount should be set to negatif by default for payment refund.
Secondly if the customer enter a positive amount, for exemple 71.75€ for a paying a refund of 71.75€ the difference must be 143.50€. 71.75€ + 71.75€ = 143.50€ and not 0€ (seen picture : voucher_ positive_ seem_ok_ but_it_ is_wrong) .
Thirdly (always a thirdly point) I REPEAT the amount must be set to NEGATIVE by default is not the customer validade the voucher and a wrong entries is done => (picture : voucher_ positive_ move_line)
If amount is negative everything work (picture : account_ voucher_ ok). This part have been fix thanks
@OPENERP SA
Also I will give you an advice, take care of customer that paid for a service! Please do it. Today my customer (who have an OPW, we always try to sell OPW) realise that an other customer who have paid for an OPW still wait for a fix after a lot and a lot of month...
And if OpenERP had done he job, my customer was not paying today some extra cost of the time to fix again this bug...
I send a mail to support team with my customer OPW and please this time fix it correctly and merge it! Customers paid for it, don't disappoint them please !
Thanks