Odoo Addons (MOVED TO GITHUB)

  1. Bug #1031918
  2. Comment #0

Comment 0 for bug 1031918

Revision history for this message
Paul Catinean (wiz-keed) wrote :

Environment:
Ubuntu 12.04 LTS
Openerp 6.1 (Server RevNo: 4250 | Addons RevNo: 6897)
Fresh install
Installed Modules:

- CRM
- CRM Helpdesk
- Automated Rules (base_action_rule)

Configured email gateway to create a new helpdesk object
Configured automated action to set the state to 'In Progress'

Every email received through that gateway creates a helpdesk object and the automated action sets it to In Progress (tried several, 3-4)

Upon server restart (ctrl+c, ./openerp-server -c config-file.conf)

Objects get created but the automatic action does not fire anymore and it was left untouched

And on this particular video that i've attached it didn't even set the responsable user to Administrator (in the previous examples it did) which only leads me to the conclusion that there are several bugs in the helpdesk module...