NULL Project

Bug #579665
Comment #51

Comment 51 for bug 579665

Revision history for this message

Tony B (tonesbox) wrote on 2012-04-20: Re: [Bug 579665] Re: [Acer Aspire 5315] Overheating triggers shutdown

#51

*Dear Christopher Penalver*
*
*
*I thank you for your email and must apologise for this slow reply: I have
recently been travelling and away from an internet connection.*
*
*
*The overheating issue has very recently disappeared as mysteriously as it
came. I'm now using the Kernel 3.2.0-2-486 - and it seems to have solved
my problem.*
*
*
*I hope this is of use to other Linux users.*
*
*
*Sincerely,*
*Tony Boulind*
*
*
*
*
*PS Is there some sort of SOLVED comment I need to annotate to anything?
*
___________________________________________________________________________________________

On 23 March 2012 15:07, Christopher M. Penalver <
<email address hidden>> wrote:

> Tony B, thank you for reporting this and helping make Ubuntu better. This
> bug was reported a while ago and there hasn't been any activity in it
> recently. As per https://wiki.ubuntu.com/Kernel/PowerManagementASPM a
> patch has been issued to address overheating. Can you try with the latest
> development release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would be
> great. It will allow additional upstream developers to examine the issue.
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing' tag.
> This can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/579665
>
> Title:
> [Acer Aspire 5315] Overheating triggers shutdown
>
> Status in NULL Project:
> Invalid
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Dear Ubuntu people,
>
> I'm using Ubuntu 10.04, but I had the same problem with 9.10. Both of
> these systems were installed on a partition.
> Previously, I used Ubuntu 9.04 without problem, but this was NOT
> installed on a partition.
> My laptop came with Windows Vista pre-installed: I do NOT experience this
> problem when running Vista.
>
> (1) After a few minutes from a "cold" start, my laptop overheats and
> automatically shuts down. The "Core Temperature Sensor" indicates that it
> shuts down at 100 deg C. Other temperature sensors do not report any
> abnormalities.
> (2) If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp
> quickly drops to approx 45 deg C, and I can run my laptop all day without
> any problems.
> (3) If I fail to re-boot immediately, or if I restart my computer before
> the sensor indicates at least 95 deg C, the computer will again suddenly
> shut down within only a few minutes due to overheating.
>
> My laptop is an Acer Aspire 5315, but I've seen lots of posts on
> various forums. Toshiba computers seem also prone to this problem
> when running Ubuntu - and I have noted that Acer computers use Toshiba
> fans.
>
> Everything I've read follows the same trend:
> (a) it seems that, when everything is cold or only warm, Ubuntu fails to
> instruct the fan to run, so it doesn't.
> (b) if the computer is already hot when it's switched on, the fan works
> perfectly. Presumably the computer has a separate thermostat to control
> this, since we know that Ubuntu isn't switching it on.
>
> I'm sure this has been reported millions of times before. It is a
> major problem, and certainly one which prevents people recommending
> Ubuntu to others.
>
> Thanks & regards,
> Tony
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tony 1552 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
> Mixer name : 'Realtek ALC268'
> Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
> Controls : 11
> Simple ctrls : 8
> DistroRelease: LinuxMint 9
> HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
> InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
> MachineType: Acer Aspire 5315
> Package: linux (not installed)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
> ProcEnviron:
> LANGUAGE=en_GB:en_ZA:en
> LANG=en_ZA.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Regression: Yes
> RelatedPackageVersions: linux-firmware 1.34
> Reproducible: Yes
> Tags: isadora kconfig regression-release needs-upstream-testing
> Uname: Linux 2.6.32-21-generic i686
> UnreportableReason: This is not a genuine LinuxMint package
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
> dmi.bios.date: 01/31/2008
> dmi.bios.vendor: Acer
> dmi.bios.version: V1.29
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: Acadia
> dmi.board.vendor: Acer
> dmi.board.version: V1.29
> dmi.chassis.type: 1
> dmi.chassis.vendor: Acer
> dmi.chassis.version: V1.29
> dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
> dmi.product.name: Aspire 5315
> dmi.product.version: V1.29
> dmi.sys.vendor: Acer
>
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> AplayDevices:
> **** List of PLAYBACK Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tony 1552 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
> Mixer name : 'Realtek ALC268'
> Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
> Controls : 11
> Simple ctrls : 8
> DistroRelease: LinuxMint 9
> HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
> InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
> MachineType: Acer Aspire 5315
> Package: linux (not installed)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
> ProcEnviron:
> LANGUAGE=en_GB:en_ZA:en
> LANG=en_ZA.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
> Regression: Yes
> RelatedPackageVersions: linux-firmware 1.34
> Reproducible: Yes
> Tags: isadora kconfig regression-release needs-upstream-testing
> Uname: Linux 2.6.32-21-generic i686
> UnreportableReason: This is not a genuine LinuxMint package
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
> dmi.bios.date: 01/31/2008
> dmi.bios.vendor: Acer
> dmi.bios.version: V1.29
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: Acadia
> dmi.board.vendor: Acer
> dmi.board.version: V1.29
> dmi.chassis.type: 1
> dmi.chassis.vendor: Acer
> dmi.chassis.version: V1.29
> dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
> dmi.product.name: Aspire 5315
> dmi.product.version: V1.29
> dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/null/+bug/579665/+subscriptions
>

*Dear Christopher Penalver*
*
*
*I thank you for your email and must apologise for this slow reply: I have
recently been travelling and away from an internet connection.*
*
*
*The overheating issue has very recently disappeared as mysteriously as it
came.  I'm now using the Kernel 3.2.0-2-486 - and it seems to have solved
my problem.*
*
*
*I hope this is of use to other Linux users.*
*
*
*Sincerely,*
*Tony Boulind*
*
*
*
*
*PS Is there some sort of SOLVED comment I need to annotate to anything?
*
___________________________________________________________________________________________

On 23 March 2012 15:07, Christopher M. Penalver <
christopher.penalver@gmx.com> wrote:

> Tony B, thank you for reporting this and helping make Ubuntu better. This
> bug was reported a while ago and there hasn't been any activity in it
> recently. As per https://wiki.ubuntu.com/Kernel/PowerManagementASPM a
> patch has been issued to address overheating. Can you try with the latest
> development release of Ubuntu?  ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal).  It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would be
> great.  It will allow additional upstream developers to examine the issue.
>  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing' tag.
>  This can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text.  Please let us know your results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/579665
>
> Title:
>  [Acer Aspire 5315] Overheating triggers shutdown
>
> Status in NULL Project:
>  Invalid
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>  Dear Ubuntu people,
>
>  I'm using Ubuntu 10.04, but I had the same problem with 9.10.  Both of
> these systems were installed on a partition.
>  Previously, I used Ubuntu 9.04 without problem, but this was NOT
> installed on a partition.
>  My laptop came with Windows Vista pre-installed: I do NOT experience this
> problem when running Vista.
>
>  (1)  After a few minutes from a "cold" start, my laptop overheats and
> automatically shuts down.  The "Core Temperature Sensor" indicates that it
> shuts down at 100 deg C.  Other temperature sensors do not report any
> abnormalities.
>  (2)  If I re-boot IMMEDIATELY, the cooling fan starts and the Core temp
> quickly drops to approx 45 deg C, and I can run my laptop all day without
> any problems.
>  (3)  If I fail to re-boot immediately, or if I restart my computer before
> the sensor indicates at least 95 deg C, the computer will again suddenly
> shut down within only a few minutes due to overheating.
>
>  My laptop is an Acer Aspire 5315, but I've seen lots of posts on
>  various forums.  Toshiba computers seem also prone to this problem
>  when running Ubuntu - and I have noted that Acer computers use Toshiba
>  fans.
>
>  Everything I've read follows the same trend:
>  (a) it seems that, when everything is cold or only warm, Ubuntu fails to
> instruct the fan to run, so it doesn't.
>  (b) if the computer is already hot when it's switched on, the fan works
> perfectly. Presumably the computer has a separate thermostat to control
> this, since we know that Ubuntu isn't switching it on.
>
>  I'm sure this has been reported millions of times before.  It is a
>  major problem, and certainly one which prevents people recommending
>  Ubuntu to others.
>
>  Thanks & regards,
>  Tony
>   ---
>  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
>  AplayDevices:
>   **** List of PLAYBACK Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  Architecture: i386
>  ArecordDevices:
>   **** List of CAPTURE Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  tony       1552 F.... pulseaudio
>  CRDA: Error: [Errno 2] No such file or directory
>  Card0.Amixer.info:
>   Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
>     Mixer name : 'Realtek ALC268'
>     Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
>     Controls      : 11
>     Simple ctrls  : 8
>  DistroRelease: LinuxMint 9
>  HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
>  InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
>  MachineType: Acer Aspire 5315
>  Package: linux (not installed)
>  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
>  ProcEnviron:
>   LANGUAGE=en_GB:en_ZA:en
>   LANG=en_ZA.utf8
>   SHELL=/bin/bash
>  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
>  Regression: Yes
>  RelatedPackageVersions: linux-firmware 1.34
>  Reproducible: Yes
>  Tags: isadora kconfig regression-release needs-upstream-testing
>  Uname: Linux 2.6.32-21-generic i686
>  UnreportableReason: This is not a genuine LinuxMint package
>  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>  dmi.bios.date: 01/31/2008
>  dmi.bios.vendor: Acer
>  dmi.bios.version: V1.29
>  dmi.board.asset.tag: Base Board Asset Tag
>  dmi.board.name: Acadia
>  dmi.board.vendor: Acer
>  dmi.board.version: V1.29
>  dmi.chassis.type: 1
>  dmi.chassis.vendor: Acer
>  dmi.chassis.version: V1.29
>  dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
>  dmi.product.name: Aspire 5315
>  dmi.product.version: V1.29
>  dmi.sys.vendor: Acer
>
>  ---
>  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
>  AplayDevices:
>   **** List of PLAYBACK Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  Architecture: i386
>  ArecordDevices:
>   **** List of CAPTURE Hardware Devices ****
>   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
>     Subdevices: 1/1
>     Subdevice #0: subdevice #0
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC0:  tony       1552 F.... pulseaudio
>  CRDA: Error: [Errno 2] No such file or directory
>  Card0.Amixer.info:
>   Card hw:0 'Intel'/'HDA Intel at 0x58300000 irq 22'
>     Mixer name : 'Realtek ALC268'
>     Components : 'HDA:10ec0268,10250136,00100003
> HDA:11c11040,10250136,00100200'
>     Controls      : 11
>     Simple ctrls  : 8
>  DistroRelease: LinuxMint 9
>  HibernationDevice: RESUME=UUID=208ca3a8-9d7c-4ecc-ad90-c9cc0a9e546f
>  InstallationMedia: Linux Mint 9 "Isadora" - Release i386 (20100427.1)
>  MachineType: Acer Aspire 5315
>  Package: linux (not installed)
>  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic
> root=UUID=69cf0c6d-c183-4105-8ecf-5578eaadb199 ro quiet splash
>  ProcEnviron:
>   LANGUAGE=en_GB:en_ZA:en
>   LANG=en_ZA.utf8
>   SHELL=/bin/bash
>  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
>  Regression: Yes
>  RelatedPackageVersions: linux-firmware 1.34
>  Reproducible: Yes
>  Tags: isadora kconfig regression-release needs-upstream-testing
>  Uname: Linux 2.6.32-21-generic i686
>  UnreportableReason: This is not a genuine LinuxMint package
>  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>  dmi.bios.date: 01/31/2008
>  dmi.bios.vendor: Acer
>  dmi.bios.version: V1.29
>  dmi.board.asset.tag: Base Board Asset Tag
>  dmi.board.name: Acadia
>  dmi.board.vendor: Acer
>  dmi.board.version: V1.29
>  dmi.chassis.type: 1
>  dmi.chassis.vendor: Acer
>  dmi.chassis.version: V1.29
>  dmi.modalias:
> dmi:bvnAcer:bvrV1.29:bd01/31/2008:svnAcer:pnAspire5315:pvrV1.29:rvnAcer:rnAcadia:rvrV1.29:cvnAcer:ct1:cvrV1.29:
>  dmi.product.name: Aspire 5315
>  dmi.product.version: V1.29
>  dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/null/+bug/579665/+subscriptions
>