Music app doesn't play any audio at all.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu Music App |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
I am not sure what is causing this, but I will give as much information I can give.
The music app loads and all, and lists all the audio as it should, no problem there. I tap the audio file and it doesn't play at all. At the first end it shows 0:00 but also on the other end, which has kept me wondering. It also doesn't show the song title, artist, etc, and it just gets black in that area. To me it stopped working after a certain update, but I cannot remember which one and when, besides that Ubuntu Phone was pretty much in its early stages, and we only had BQ Aquaris E4.5 on the market.
I have all my files on the SD card, and it seems to me that it's not only the music app that has problems with loading from the SD card, but I will report that on each app.
I'm using Aquaris E4.5, and I just updated today (28/01/2016) to OTA-9.
I have attached a picture of the problem.
Hi, thanks for taking the time to file this issue and for making Ubuntu better!
Could you provide the following log files so we can get a better idea of what might be happening:
/home/phablet/ .cache/ upstart/ application- click-com. ubuntu. music_music_ *.log .cache/ upstart/ mediascanner- 2.0.log .cache/ upstart/ media-hub. log
/home/phablet/
/home/phablet/
Thanks!
Victor