The device needs to be connected. If it's listed in lsusb itself, then running the same "sudo lsusb -d 19d2:0033" command should list the device properties. Without those, there is nothing I can do about this bug.
Maybe try another number for the modem if that's what shows up; anything starting with 19d2 is most likely to be the modem, but the actual product ID might differ.
The device needs to be connected. If it's listed in lsusb itself, then running the same "sudo lsusb -d 19d2:0033" command should list the device properties. Without those, there is nothing I can do about this bug.
Maybe try another number for the modem if that's what shows up; anything starting with 19d2 is most likely to be the modem, but the actual product ID might differ.