Oh sorry I missed "even though it plays that file normally when opened directly from Music".
So this is more interesting that the file failed to import, are you able to provide a copy of the logs?
From the location /home/phablet/.cache/upstart can you attach mediascanner2.log and there should be one that mentions com.ubuntu.music.
Oh sorry I missed "even though it plays that file normally when opened directly from Music".
So this is more interesting that the file failed to import, are you able to provide a copy of the logs?
From the location /home/phablet/ .cache/ upstart can you attach mediascanner2.log and there should be one that mentions com.ubuntu.music.