gnome-shell randomly crashes
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Linux Mint |
Invalid
|
Undecided
|
Unassigned | ||
gnome-shell (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
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THIS BUG REPORT IS ABOUT GNOME-SHELL ONLY, IF YOU USE CINNAMON GO TO: https:/
Since this became a "mega-bug" we should split it up. Check your logs for these errors (anything similar) and tell us what type of error this is.
GNOME SHELL RESPAWNING TOO QUICKLY (libclutter-glx and libgobject)
Nov 15 10:21:11 lm12-rc-DX4822 gnome-session[
Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[
Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[
IO ERROR
Dec 11 17:44:40 ibm-X61 gnome-session[
NOT SUPPORTED? (Totem)
Mar 6 02:28:02 zyzz-desktop kernel: [22774.971695] [fglrx:
HDMI
[35822.979643] HDMI hot plug event: Pin=3 Presence_Detect=0 ELD_Valid=1
[35822.979659] HDMI status: Pin=3 Presence_Detect=1 ELD_Valid=1
[36212.175881] gnome-shell[2329] general protection ip:7f04635150a8 sp:7fff2f8c1200 error:0 in libglib-
[36235.394150] Assertion failed in ../../.
AUTHENCIATION
Dec 3 19:37:06 joel-mint12 polkitd(
If we manage to get it done this way, we may be able to fix these individual problems.
*******
If your problem no longer occurs, please report your graphics card/integrated graphics. Thanks.
We still have no idea WHAT this bug is about, some users have it fixed, some others. We really need more information, but we have no idea how to obtain it. This is some sort of "mega-bug"; we just have to wait for developers to slowly fix a small part of it and finally fix the whole thing.
One thing is sure though - this is due to Gnome Shell.
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POSSIBLE SOLUTIONS - USE AT YOUR OWN RISK!
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If you try one of these, please REPORT if this solves the problem for you. Remember to type "inxi -Gx" and paste the output here.
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TEMPORARY SOLUTIONS #1 by wei2912
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This "fix" is meant to prepare your system. Try this "fix" before trying out the others to make sure if the problem still persists.
First, upgrade your system. If it works, report your graphics card.
sudo apt-get update
sudo apt-get dist-upgrade
Simple commands to upgrade all packages. Maybe a fix for a driver of your graphics card/integrated graphics has been released, and thus you should try this first to determine if it is a driver-related problem.
If it still doesn't work, get drivers for your graphic cards (If you don
't have additional drivers get those drivers. If you do have additional drivers uninstall them instead - please state which one you did in the report).
Nvidia Optimus:
http://
Nvidia drivers:
http://
AMD drivers:
http://
Works for:
Mao Mao (Intel HD Graphics 3000)
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TEMPORARY SOLUTIONS #2 by Nanovarium
* For Gnome-shell only.
*******
Updating to Gnome 3.4 fixes the issue. However, IT IS NOT RECOMMENDED TO TRY THIS SOLUTION ON A PRODUCTIVE SYSTEM. IF YOU TRY THIS, MAKE BACKUPS. MAKE SURE YOU UNDERSTAND THIS.
The following commands will install gnome and gnome-shell 3.4 on Ubuntu and Mint:
sudo add-apt-repository ppa:ricotz/testing
sudo add-apt-repository ppa:gnome3-
sudo apt-get update && sudo apt-get dist-upgrade
sudo apt-get install gnome-shell
No random crashes have occurred since I did this.
Works for:
Alexander Ast (Intel HD Graphics (before Intel Sandy Bridge))
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TEMPORARY SOLUTION #3 by Goulou
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See this post:
https:/
To detach the modal dialogs from the main window you will just need to execute the following command (in a single line) inside a terminal window:
a) GNOME
gconftool-2 --set /desktop/
and restart Gnome-Shell (F2, type r, hit Return)
More details here :
http://
b) Cinnamon:
gconftool-2 --set /desktop/
and restart Cinnamon-Shell (Alt+F2, type r, hit Return)
Works for:
Goulou
Hugo Zyzz
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TEMPORARY SOLUTION #4 by Nanovarium
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Look at http://
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FIXES TO RESTORE GNOME-SHELL (does not fix the crashing):
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Restarting xserver (Ctrl+Alt+
Restarting the display for gnome-shell (DISPLAY=":0.0" gnome-shell)works.
Reloading gnome-shell with Alt-F2 - then type r.
A reboot works.
Using ctrl-alt-F1 and killing the Xorg process.
=======
Error messages from geordish:
Nov 16 10:27:06 mercury kernel: [ 939.313318] gnome-shell[1814]: segfault at 1d8 ip 00007fae12793644 sp 00007fff40a78238 error 4 in libclutter-
Nov 16 10:27:06 mercury gnome-session[
Nov 16 10:29:36 mercury kernel: [ 1089.887909] gnome-shell[6475]: segfault at 2f00006854 ip 00007ffe797946a4 sp 00007fff925547b8 error 4 in libclutter-
Nov 16 10:29:37 mercury gnome-session[
Nov 16 10:38:58 mercury dbus[922]: [system] Reloaded configuration
Nov 16 10:39:33 dbus[922]: last message repeated 2 times
Error messages from kmb42vt:
1.
Nov 15 12:14:23 lm12-rc-DX4822 gnome-session[
Nov 15 12:14:54 lm12-rc-DX4822 gnome-session[
Nov 15 12:14:54 lm12-rc-DX4822 gnome-session[
2.
Nov 15 10:17:01 lm12-rc-DX4822 CRON[3643]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Nov 15 10:20:08 lm12-rc-DX4822 gnome-session[
Nov 15 10:21:11 lm12-rc-DX4822 kernel: [ 2381.176062] gnome-shell[3888]: segfault at 7f5bddd5e230 ip 00007f5414200b30 sp 00007ffff54ffe00 error 4 in libgobject-
Nov 15 10:21:11 lm12-rc-DX4822 gnome-session[
Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[
Nov 15 10:21:17 lm12-rc-DX4822 gnome-session[
Error messages from Fibonacci:
gnome-shell-
Error messages from Anton Kuleshov:
Nov 28 15:18:44 kernel: [ 87.551361] gnome-shell[2386]: segfault at 40 ip 00007f61d2c7fae7 sp 00007fff52aa40a0 error 4 in libgobject-
Nov 28 15:18:44 gnome-session[
Nov 28 15:19:35 kernel: [ 138.381242] gnome-shell[2727]: segfault at 1f0 ip 00007f258a7e06a4 sp 00007fffff52d108 error 4 in libclutter-
Nov 28 15:19:35 gnome-session[
Nov 28 15:19:35 gnome-session[
Nov 28 15:19:35 gnome-session[
Error messages from Dominique Callaert:
gnome-shell[2727]: segfault at 1f0 ip 00007f258a7e06a4 sp 00007fffff52d108 error 4 in libclutter-
Error messages from Eric M.:
kernel: [256974.097830] gnome-shell[5304] general protection ip:7f137b45a6a4 sp:7fffb3203968 error:0 in libclutter-
Error messages from Grandon:
[ 238.900544] gnome-shell[1816]: segfault at 178111008 ip 00007fadc20dc0a8 sp 00007fffe53df8e0 error 4 in libglib-
[ 514.279755] gnome-shell[2116]: segfault at 7f007261764b ip 00007f862cc29644 sp 00007fff16a84638 error 4 in libclutter-
[ 1444.415008] gnome-shell[3006]: segfault at 5a494e0e4 ip 00007f8f17d960a8 sp 00007fff51966d10 error 4 in libglib-
Error messages from dmdsoftware:
Dec 11 17:44:40 ibm-X61 gnome-session[
Dec 11 17:44:40 ibm-X61 acpid: client 11101[0:0] has disconnected
Dec 11 17:44:40 ibm-X61 acpid: client connected from 21036[0:0]
Dec 11 17:44:40 ibm-X61 acpid: 1 client rule loaded
Error messages from Hugo Zyzz:
1.
[18092.041703] cinnamon[2025]: segfault at 796f32008 ip 00007f3ce510eeb8 sp 00007fff126f87f0 error 4 in libglib-
WARNING: Application 'cinnamon.desktop' killed by signal
2.
[32011.810943] totem[7739]: segfault at ffffffffe0001198 ip 00007f62de954c08 sp 00007fff469da770 error 4 in libX11.
[32018.857881] cinnamon[4801]: segfault at 4b2596008 ip 00007f8df4819eb8 sp 00007fff11789ba0 error 4 in libglib-
WARNING: Application 'cinnamon.desktop' killed by signal
3.
Mar 6 02:28:02 zyzz-desktop kernel: [22774.971695] [fglrx:
Mar 6 02:28:28 zyzz-desktop kernel: [22800.284915] [fglrx:
Mar 6 02:28:35 zyzz-desktop kernel: [22807.972098] [fglrx:
Mar 6 02:30:18 zyzz-desktop kernel: [22910.821396] [fglrx:
Mar 6 02:31:32 zyzz-desktop kernel: [22984.845949] [fglrx:
Mar 6 02:31:33 zyzz-desktop kernel: [22985.495822] [fglrx:
Mar 6 02:31:33 zyzz-desktop kernel: [22986.034245] [fglrx:
Mar 6 02:31:41 zyzz-desktop kernel: [22993.894611] [fglrx:
Mar 6 02:36:02 zyzz-desktop kernel: [23255.030645] [fglrx:
Mar 6 02:36:05 zyzz-desktop kernel: [23257.501821] cinnamon[5865]: segfault at 2eccd8008 ip 00007f5964ef0eb8 sp 00007fff1b921e20 error 4 in libglib-
Mar 6 02:36:05 zyzz-desktop gnome-session[
Mar 6 02:36:50 zyzz-desktop kernel: [23302.656808] totem[6513]: segfault at ffffffffa770c198 ip 00007f05a4835c08 sp 00007fff912b5090 error 4 in libX11.
Mar 6 02:40:13 zyzz-desktop kernel: [23505.593818] [fglrx:
Mar 6 02:40:40 zyzz-desktop kernel: [23532.951893] cinnamon[6470]: segfault at 22e059008 ip 00007fe48123eeb8 sp 00007fff1a158150 error 4 in libglib-
Mar 6 02:40:40 zyzz-desktop gnome-session[
Mar 6 02:43:14 zyzz-desktop kernel: [23687.036395] cinnamon[6644]: segfault at 225e25008 ip 00007f7371c07eb8 sp 00007fffd55f4450 error 4 in libglib-
Mar 6 02:43:15 zyzz-desktop gnome-session[
Mar 6 02:44:04 zyzz-desktop kernel: [23736.865348] [fglrx:
Mar 6 02:44:13 zyzz-desktop kernel: [23745.555127] [fglrx:
Mar 6 02:44:56 zyzz-desktop kernel: [23788.278206] cinnamon[6675]: segfault at 3531a4008 ip 00007f70ce0c7eb8 sp 00007ffff99b8f10 error 4 in libglib-
Mar 6 02:44:56 zyzz-desktop gnome-session[
VB Wright:
[35822.612688] HDMI hot plug event: Pin=3 Presence_Detect=1 ELD_Valid=1
[35822.612714] HDMI status: Pin=3 Presence_Detect=1 ELD_Valid=1
[35822.974153] HDMI hot plug event: Pin=3 Presence_Detect=0 ELD_Valid=0
[35822.974179] HDMI status: Pin=3 Presence_Detect=0 ELD_Valid=0
[35822.978167] HDMI hot plug event: Pin=3 Presence_Detect=1 ELD_Valid=0
[35822.978190] HDMI status: Pin=3 Presence_Detect=1 ELD_Valid=1
[35822.979643] HDMI hot plug event: Pin=3 Presence_Detect=0 ELD_Valid=1
[35822.979659] HDMI status: Pin=3 Presence_Detect=1 ELD_Valid=1
[36212.175881] gnome-shell[2329] general protection ip:7f04635150a8 sp:7fff2f8c1200 error:0 in libglib-
[36235.394150] Assertion failed in ../../.
[36235.594049] HDMI hot plug event: Pin=3 Presence_Detect=1 ELD_Valid=1
[36235.594074] HDMI status: Pin=3 Presence_Detect=1 ELD_Valid=1
[36235.972189] HDMI hot plug event: Pin=3 Presence_Detect=0 ELD_Valid=0
[36235.972214] HDMI status: Pin=3 Presence_Detect=0 ELD_Valid=0
[36235.976096] HDMI hot plug event: Pin=3 Presence_Detect=1 ELD_Valid=0
[36235.976123] HDMI status: Pin=3 Presence_Detect=1 ELD_Valid=1
[36235.977584] HDMI hot plug event: Pin=3 Presence_Detect=0 ELD_Valid=1
[36235.977601] HDMI status: Pin=3 Presence_Detect=1 ELD_Valid=1
[36756.078206] gnome-shell[1941] general protection ip:7f72e1ada0a8 sp:7fff1bc67490 error:0 in libglib-
halfsoul:
auth.log:
Dec 3 19:37:06 joel-mint12 polkitd(
kern.log:
Dec 3 19:37:06 joel-mint12 kernel: [41124.353653] gnome-shell[5770]: segfault at 1d9 ip 00007f39a57d2644 sp 00007fffb4005618 error 4 in libclutter-
syslog:
Dec 3 19:31:39 joel-mint12 dbus[1092]: [system] Activating service name='org.
Dec 3 19:31:40 joel-mint12 AptDaemon: INFO: Initializing daemon
Dec 3 19:31:40 joel-mint12 dbus[1092]: [system] Successfully activated service 'org.debian.apt'
Dec 3 19:36:40 joel-mint12 AptDaemon: INFO: Quitting due to inactivity
Dec 3 19:36:40 joel-mint12 AptDaemon: INFO: Quitting was requested
Dec 3 19:37:06 joel-mint12 kernel: [41124.353653] gnome-shell[5770]: segfault at 1d9 ip 00007f39a57d2644 sp 00007fffb4005618 error 4 in libclutter-
Dec 3 19:37:06 joel-mint12 gnome-session[
derwiwie:
[ 553.882543] gnome-shell[1571]: segfault at 30a489008 ip 00007fb0d79c40a8 sp 00007fffb1b1e410 error 4 in libglib-
[ 881.274864] gnome-shell[2379]: segfault at 28c311008 ip 00007f688ed830a8 sp 00007fff89dd1720 error 4 in libglib-
[ 1005.026258] gnome-shell[2544]: segfault at 58b1b3107 ip 00007f61d3bad0a8 sp 00007fff5cbe0e60 error 4 in libglib-
Stacktrace from Karol Bryd:
https:/
=======
Users' system specs (graphics card):
== Not yet fixed ==
kmb42vt: GNvidia GT-430
Anton Kuleshov: Nvidia GeForce GTX 570, Nvidia GeForce GTX 285
Dominique Callaert: Nvidia GeForce GTX460
Rutger Putter: ATI Radeon HD 3650
Stephen Reed: ATI Mobility Radeon 7500 Graphics
Christian Dion Viau: XFX 4850 512MB DDR3, 64 bit driver
Michel Castagné: ATI Radeon HD 4350, VESA: RV710 driver
Fibonacci: nVidia GeForce GTS 250 w/ official proprietary driver.
Phille88: ATI Mobility Radeon 4650
dmdsoftware: Intel i915
Grandon: RV730 PRO [Radeon HD 4650]
Hugo Zyzz: AMD HD4350
David Glanzman: ATI Technologies Inc RS880 [Radeon HD 4250]
Nanovarium: ATI Mobility Radeon HD 5650
Pathin: ATI Radeon HD 5870
Alexander Ast: Intel HD Graphics (before Intel Sandy Bridge)
Mao Mao: Intel HD Graphics 3000
Nuwan Chaturanga: Intel HD Graphics 3000
== FIXED ==
wei2912: Intel HD Graphics 2000
Nanovarium: Mobility Radeon HD 5650 on Fedora - See Post 337
description: | updated |
Changed in linuxmint: | |
milestone: | none → lisa-stable |
summary: |
- Panels and windows disappear temporarily when mint menu is clicked. + Panels and windows disappear randomly |
description: | updated |
description: | updated |
Changed in linuxmint: | |
status: | Incomplete → Confirmed |
summary: |
- Panels and windows disappear randomly + Gnome-shell randomly crashes |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
Changed in linuxmint: | |
assignee: | nobody → Gwendal LE BIHAN (gwendal-lebihan-dev) |
description: | updated |
description: | updated |
description: | updated |
tags: | added: patch |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
no longer affects: | ubuntu |
Changed in ubuntu: | |
status: | New → Confirmed |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
Changed in linuxmint: | |
status: | Confirmed → Fix Committed |
status: | Fix Committed → Confirmed |
Changed in linuxmint: | |
status: | Confirmed → Fix Released |
Changed in linuxmint: | |
assignee: | Gwendal LE BIHAN (gwendal-lebihan-dev) → nobody |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
Changed in linuxmint: | |
status: | Fix Released → Confirmed |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
affects: | ubuntu → gnome-shell (Ubuntu) |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
summary: |
- Cinnamon randomly crashes + gnome-shell randomly crashes |
description: | updated |
What do you mean exactly ?
Is it that gnome-shell crashes and reloads ?