Add to panel help does not work

Bug #352428 reported by Facundo Batista
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Linux Mint
Incomplete
Undecided
Unassigned
gnome-panel (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Right click on the panel, select "Add to panel", a window appears with a lot of applets to choose from, with four buttons below:

1. Help
2. Back (greyed out)
3. Add (greyed out, unless I select an applet)
4. Close

If I click on "help", it opens the help viewer, but I get an error message saying that the page can not be loaded («ghelp:user-guide?gospanel-15» is not valid).

Just upgraded to Jaunty:

$ lsb_release -rd
Description: Ubuntu jaunty (development branch)
Release: 9.04

$ uname -a
Linux phenomenux 2.6.28-11-generic #38-Ubuntu SMP Fri Mar 27 09:00:52 UTC 2009 i686 GNU/Linux

Revision history for this message
Raivis Dejus (orvils) wrote :

I can confirm this

affects: ubuntu → gnome-panel (Ubuntu)
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Confirmed, thanks for the report.

Changed in gnome-panel (Ubuntu):
assignee: nobody → desktop-bugs
importance: Undecided → Low
milestone: none → ubuntu-9.04
status: New → Confirmed
Revision history for this message
Phil Norbeck (ptn107) wrote :

This does not produce an error for me. Been fixed maybe?

Description: Ubuntu jaunty (development branch)
Release: 9.04
Linux phil-laptop 2.6.28-11-generic #40-Ubuntu SMP Fri Apr 3 17:39:41 UTC 2009 x86_64 GNU/Linux

Revision history for this message
Facundo Batista (facundo) wrote :

It's fixed now! (I update the system twice a day these days, so I actually don't know when it was fixed)

Revision history for this message
Aevin (firechild7976) wrote :

I can confirm this as fixed as well.

Phil Norbeck (ptn107)
Changed in gnome-panel (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
asedt (aron-knifstrom) wrote :

Also affects distribution: Linux Mint 10, Main, Code Base: Ubuntu 10.10
gnome-panel: Installed Version 1:2.30.2-1ubuntu3

Revision history for this message
Ikey Doherty (ikey) wrote :

asedt: Can you please provide details of error on Linux Mint 10?
Also can you please confirm whether upgrading gnome-panel fixes error.

Changed in linuxmint:
status: New → Incomplete
Revision history for this message
asedt (aron-knifstrom) wrote :

After more testing I noticed I Can't load any help pages from the GNOME Panel (The GNOME Panel 2.30.2).

If I check in Synaptic the Installed Version and the Latest Version is the same:
gnome-panel 1:2.30.2-1ubuntu3
yelp 2.30.1-0ubuntu1-1mint1

Example of error Message in Help Browser (Help 2.30.1) (yelp):

"Unable to load page
The requested URI "ghelp:user-guide?gospanel-15" is invalid"

Recreate bug:
Right Click on empty space in the Panel (The GNOME Panel 2.30.2).
You get a list with options: "Add to Panel...", "Properties", "Delete this Panel", "New Panel", "Help", "About Panels".
Click "Add to Panel..."
Click Help button

You get same kind of error just selecting "Help" in the list of options after the right click. (as already described in the duplicate of this bug).

$ lsb_release -rd
Description: Linux Mint 10 Julia
Release: 10

$ uname -a
Linux ThinkPad-T43 2.6.35-22-generic #33-Ubuntu SMP Sun Sep 19 20:34:50 UTC 2010 i686 GNU/Linux

Linux Mint Release 10 (julia), GNOME 2.32.0, http://blog.linuxmint.com/?p=1581
Linux Mint 10 CD 32-bit, http://www.linuxmint.com/edition.php?id=67

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