Comment 16 for bug 1332722

Revision history for this message
Roger Lawhorn (rll-m) wrote :

I have tried different cables. No good. Maybe all of my usb cables are poor quality? I tried a different usb hd external enclosure but same results. This time I caught all of the dmesg errors as they occurred. BTW: I disabled all usb 3.0 support in the BIOS. This means Mint is handling everything and the BIOS is not handling anything. Most of the BIOS settings are for when you have an OS that cannot handle usb 3.0 properly and you need the BIOS to handle it instead. I am going to try this all out in Windows 7 as my next test.

Here they are:

Unplug usb cable while drive is mounted:
[ 3003.621425] usb 2-1: USB disconnect, device number 12
[ 3003.653969] buffer_io_error: 10 callbacks suppressed
[ 3003.653972] Buffer I/O error on dev dm-4, logical block 0, lost sync page write
[ 3003.658322] Buffer I/O error on dev dm-4, logical block 244190112, async page read
[ 3003.658352] Buffer I/O error on dev dm-4, logical block 244190132, async page read
[ 3003.658362] Buffer I/O error on dev dm-4, logical block 0, async page read
[ 3003.658369] Buffer I/O error on dev dm-4, logical block 1, async page read
[ 3003.658377] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3003.658491] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3003.658499] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3003.658505] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3003.658509] Buffer I/O error on dev dm-4, logical block 244190133, async page read

Plug back in:
[ 3046.080228] usb 2-1: new SuperSpeed USB device number 13 using xhci_hcd
[ 3046.099130] usb 2-1: New USB device found, idVendor=1f75, idProduct=0621
[ 3046.099133] usb 2-1: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[ 3046.099135] usb 2-1: Product: Ext. HDD
[ 3046.099136] usb 2-1: Manufacturer: Innostor
[ 3046.099137] usb 2-1: SerialNumber: 20140313
[ 3046.317277] usb-storage 2-1:1.0: USB Mass Storage device detected
[ 3046.317525] scsi host11: usb-storage 2-1:1.0
[ 3048.536611] scsi 11:0:0:0: Direct-Access Innostor Ext. HDD PQ: 0 ANSI: 6
[ 3048.537303] sd 11:0:0:0: [sdc] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[ 3048.537652] sd 11:0:0:0: [sdc] Write Protect is off
[ 3048.537655] sd 11:0:0:0: [sdc] Mode Sense: 3b 00 00 00
[ 3048.538004] sd 11:0:0:0: [sdc] No Caching mode page found
[ 3048.538008] sd 11:0:0:0: [sdc] Assuming drive cache: write through
[ 3048.540006] sd 11:0:0:0: Attached scsi generic sg3 type 0
[ 3048.601280] sd 11:0:0:0: [sdc] Attached SCSI disk
[ 3050.408024] EXT4-fs (dm-4): recovery complete
[ 3050.408027] EXT4-fs (dm-4): mounted filesystem with ordered data mode. Opts: (null)

Copy files....Disconnect occurs during copy:
[ 3262.494967] usb 2-1: USB disconnect, device number 13
[ 3262.495822] scsi 11:0:0:0: rejecting I/O to offline device
[ 3262.495827] scsi 11:0:0:0: [sdc] killing request
[ 3262.495830] scsi 11:0:0:0: rejecting I/O to offline device
[ 3262.495832] scsi 11:0:0:0: [sdc] killing request
[ 3262.495835] scsi 11:0:0:0: rejecting I/O to dead device
[ 3262.495846] scsi 11:0:0:0: rejecting I/O to dead device
[ 3262.495858] scsi 11:0:0:0: [sdc] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 3262.495861] scsi 11:0:0:0: [sdc] CDB: Read(10) 28 00 70 04 21 00 00 00 f0 00
[ 3262.495863] blk_update_request: I/O error, dev sdc, sector 1879318784
[ 3262.495875] scsi 11:0:0:0: [sdc] FAILED Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 3262.495877] scsi 11:0:0:0: [sdc] CDB: Read(10) 28 00 70 04 21 f0 00 00 10 00
[ 3262.495879] blk_update_request: I/O error, dev sdc, sector 1879319024
[ 3262.524554] buffer_io_error: 136 callbacks suppressed
[ 3262.524558] Buffer I/O error on dev dm-4, logical block 244190112, async page read
[ 3262.524571] Buffer I/O error on dev dm-4, logical block 244190132, async page read
[ 3262.524580] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3262.524622] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3262.524625] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3262.524627] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3262.524629] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3262.524631] Buffer I/O error on dev dm-4, logical block 244190133, async page read
[ 3262.524634] Buffer I/O error on dev dm-4, logical block 244190126, async page read
[ 3262.524636] Buffer I/O error on dev dm-4, logical block 244190132, async page read
[ 3264.551234] JBD2: Error -5 detected when updating journal superblock for dm-4-8.
[ 3264.551262] JBD2: Error -5 detected when updating journal superblock for dm-4-8.
[ 3264.551276] JBD2: Error -5 detected when updating journal superblock for dm-4-8.
[ 3267.765180] xhci_hcd 0000:00:14.0: Command completion event does not match command
[ 3267.765183] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[ 3272.987428] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[ 3273.191689] usb 2-1: device not accepting address 14, error -62