Activity log for bug #1168985

Date Who What changed Old value New value Message
2013-04-14 22:46:40 Paul Calvert bug added bug
2013-04-14 22:47:42 Paul Calvert description The internal speakers work fine, but the headphone sound only works intermittently. When the headphone sound is absent, the only solution that works is a reboot which would usually get them working again. Many hours spent trying all the solutions on-line seem to make no difference. However, since 48 hours, they don't work at all, even after rebooting many many times. Dual-boot Windows system has working sound. This has been a consistent problem since I got this lap-top. Initially, I had installed Unbuntu 12.4, Mint 14/13 (all 64-bet) and encountered the same problem in all OS's. Currently I have Linux Mint 13 with Cinnamon 64-bit. Laptop is Asus K55A-DB71-CA. The internal speakers work fine, but the headphone sound only works intermittently. When the headphone sound is absent, the only solution that works is a reboot which would usually get them working again. Many hours spent trying all the solutions on-line seem to make no difference. However, since 48 hours, they don't work at all, even after rebooting many many times. Dual-boot Windows system has working sound. This has been a consistent problem since I got this lap-top. Initially, I had installed Unbuntu 12.4, Mint 14/13 (all 64-bit) and encountered the same intermittent headphone sound problem in all OS's. Currently I have Linux Mint 13 with Cinnamon 64-bit. Laptop is Asus K55A-DB71-CA.