Matthew Lai, thank you for reporting this and helping make Ubuntu better. Karmic reached EOL on April 30, 2011.
Please see this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases
We were wondering if this is still an issue in a supported release with only the Acer Aspire 3810T? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
apport-collect -p linux <replace-with-bug-number>
Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
If you have an issue for another laptop model, please file a new bug by executing the following at the Terminal and feel free to subscribe me to it:
ubuntu-bug linux
Matthew Lai, thank you for reporting this and helping make Ubuntu better. Karmic reached EOL on April 30, 2011. /wiki.ubuntu. com/Releases
Please see this document for currently supported Ubuntu releases:
https:/
We were wondering if this is still an issue in a supported release with only the Acer Aspire 3810T? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http:// cdimage. ubuntu. com/releases/ .
If it remains an issue, could you run the following command in a supported release from a Terminal (Applications- >Accessories- >Terminal) . It will automatically gather and attach updated debug information to this report.
apport-collect -p linux <replace- with-bug- number>
Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https:/ /wiki.ubuntu. com/KernelMainl ineBuilds . Once you've tested the upstream kernel, please remove the 'needs- upstream- testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs- upstream- testing' text. Please let us know your results.
If you have an issue for another laptop model, please file a new bug by executing the following at the Terminal and feel free to subscribe me to it:
ubuntu-bug linux
Thanks in advance.