| 2015-05-03 02:49:41 |
Bortnyák Roland |
bug |
|
|
added bug |
| 2015-05-03 02:49:41 |
Bortnyák Roland |
attachment added |
|
screenshot after the first (and last) read https://bugs.launchpad.net/bugs/1451123/+attachment/4389783/+files/fingerprint-gui_stuck.png |
|
| 2015-05-03 02:50:30 |
Bortnyák Roland |
bug task added |
|
fingerprint-gui |
|
| 2015-05-03 02:50:38 |
Bortnyák Roland |
bug task deleted |
ubuntu |
|
|
| 2015-05-03 02:51:13 |
Bortnyák Roland |
bug task added |
|
libfprint |
|
| 2015-05-03 03:19:25 |
Bortnyák Roland |
description |
Hello! I have this Fingerprint reader device (according to the provided list, it is supported):
`Bus 004 Device 003: ID 08ff:5731 AuthenTec, Inc. AES3500 TruePrint Sensor`
Unfortunately, it is not usable, neither on Windows or Linux, since on Linux it will stop reading the any finger after the first try. I've attached a screenshot, and an ltrace log, truncated at the beginning: http://paste2.org/PbOD2y6a . Do you need also gdb to find out the exact problem?
I've tried with several versions of Ubuntu: {10,12,14}.04 LTS, 15.04 - all will fail not read just once, it may be a driver error or a endless loop/deadlock.
Please fix this issue, I have 2pcs of this item, bought on eBay earlier (2-3 years), looks like this: http://www.ebay.com/itm/APC-BIOMETRIC-PASSWORD-MANAGER-Fingerprint-reader-USB-/111101262681 (there is http://www.acroprint.com shown there, it is not APC as I think).
Versions:
=======
$ apt-cache policy fingerprint*
acoustid-fingerprinter:
Installed: (none)
Candidate: 0.6-4
Version table:
0.6-4 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
fingerprint-gui-dev:
Installed: (none)
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
banshee-extension-lastfmfingerprint:
Installed: (none)
Candidate: 2.4.0-4ubuntu1
Version table:
2.4.0-4ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libgroovefingerprinter-dev:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
policykit-1-fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
libgroovefingerprinter4:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
liblastfm-fingerprint1:
Installed: (none)
Candidate: 1.0.8-2
Version table:
1.0.8-2 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
=======
Loaded modules:
=============
Module Size Used by
cfg80211 540672 0
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 69632 1 snd_hda_codec_realtek
kvm_amd 61440 0
kvm 483328 1 kvm_amd
snd_hda_codec_hdmi 53248 1
snd_hda_intel 32768 5
snd_hda_controller 32768 1 snd_hda_intel
serio_raw 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_hda_codec 143360 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
k8temp 16384 0
snd_rawmidi 32768 1 snd_seq_midi
amd64_edac_mod 32768 0
dm_multipath 24576 0
snd_hwdep 20480 1 snd_hda_codec
scsi_dh 16384 1 dm_multipath
edac_core 53248 2 amd64_edac_mod
edac_mce_amd 24576 1 amd64_edac_mod
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
shpchp 40960 0
snd_timer 32768 2 snd_pcm,snd_seq
snd 90112 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
8250_fintek 16384 0
asus_atk0110 20480 0
mac_hid 16384 0
i2c_nforce2 16384 0
soundcore 16384 2 snd,snd_hda_codec
parport_pc 32768 1
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
autofs4 40960 2
squashfs 49152 1
overlay 45056 1
nls_utf8 16384 1
isofs 40960 1
dm_mirror 24576 0
dm_region_hash 24576 1 dm_mirror
dm_log 20480 2 dm_region_hash,dm_mirror
hid_generic 16384 0
uas 24576 0
usb_storage 69632 2 uas
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
pata_acpi 16384 0
amdkfd 81920 1
amd_iommu_v2 20480 1 amdkfd
radeon 1556480 3
i2c_algo_bit 16384 1 radeon
ttm 98304 1 radeon
drm_kms_helper 122880 1 radeon
drm 344064 6 ttm,drm_kms_helper,radeon
psmouse 118784 0
floppy 77824 0
ahci 36864 0
libahci 32768 1 ahci
forcedeth 69632 0
pata_amd 20480 1
=============
Thanks! |
Hello! I have this Fingerprint reader device (according to the provided list, it is supported):
`Bus 004 Device 003: ID 08ff:5731 AuthenTec, Inc. AES3500 TruePrint Sensor`
Unfortunately, it is not usable, neither on Windows or Linux, since on Linux it will stop reading the any finger after the first try. I've attached a screenshot, and an ltrace log, truncated at the beginning: http://paste2.org/PbOD2y6a . Do you need also gdb to find out the exact problem?
I've tried with several versions of Ubuntu: {10,12,14}.04 LTS, 15.04 - all will fail not read just once, it may be a driver error or a endless loop/deadlock.
Please fix this issue, I have 2pcs of this item, bought on eBay earlier (2-3 years), looks like this: http://www.ebay.com/itm/APC-BIOMETRIC-PASSWORD-MANAGER-Fingerprint-reader-USB-/111101262681 (there is http://www.acroprint.com shown there, it is not APC as I think).
Related issue: https://bugs.freedesktop.org/show_bug.cgi?id=77678
Versions:
=======
$ apt-cache policy fingerprint*
acoustid-fingerprinter:
Installed: (none)
Candidate: 0.6-4
Version table:
0.6-4 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
fingerprint-gui-dev:
Installed: (none)
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
banshee-extension-lastfmfingerprint:
Installed: (none)
Candidate: 2.4.0-4ubuntu1
Version table:
2.4.0-4ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libgroovefingerprinter-dev:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
policykit-1-fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
libgroovefingerprinter4:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
liblastfm-fingerprint1:
Installed: (none)
Candidate: 1.0.8-2
Version table:
1.0.8-2 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
=======
Loaded modules:
=============
Module Size Used by
cfg80211 540672 0
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 69632 1 snd_hda_codec_realtek
kvm_amd 61440 0
kvm 483328 1 kvm_amd
snd_hda_codec_hdmi 53248 1
snd_hda_intel 32768 5
snd_hda_controller 32768 1 snd_hda_intel
serio_raw 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_hda_codec 143360 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
k8temp 16384 0
snd_rawmidi 32768 1 snd_seq_midi
amd64_edac_mod 32768 0
dm_multipath 24576 0
snd_hwdep 20480 1 snd_hda_codec
scsi_dh 16384 1 dm_multipath
edac_core 53248 2 amd64_edac_mod
edac_mce_amd 24576 1 amd64_edac_mod
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
shpchp 40960 0
snd_timer 32768 2 snd_pcm,snd_seq
snd 90112 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
8250_fintek 16384 0
asus_atk0110 20480 0
mac_hid 16384 0
i2c_nforce2 16384 0
soundcore 16384 2 snd,snd_hda_codec
parport_pc 32768 1
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
autofs4 40960 2
squashfs 49152 1
overlay 45056 1
nls_utf8 16384 1
isofs 40960 1
dm_mirror 24576 0
dm_region_hash 24576 1 dm_mirror
dm_log 20480 2 dm_region_hash,dm_mirror
hid_generic 16384 0
uas 24576 0
usb_storage 69632 2 uas
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
pata_acpi 16384 0
amdkfd 81920 1
amd_iommu_v2 20480 1 amdkfd
radeon 1556480 3
i2c_algo_bit 16384 1 radeon
ttm 98304 1 radeon
drm_kms_helper 122880 1 radeon
drm 344064 6 ttm,drm_kms_helper,radeon
psmouse 118784 0
floppy 77824 0
ahci 36864 0
libahci 32768 1 ahci
forcedeth 69632 0
pata_amd 20480 1
=============
Thanks! |
|
| 2015-05-03 03:19:54 |
Bortnyák Roland |
fingerprint-gui: status |
New |
Confirmed |
|
| 2015-05-03 03:20:07 |
Bortnyák Roland |
libfprint: status |
New |
Confirmed |
|
| 2015-05-03 03:22:22 |
Bortnyák Roland |
description |
Hello! I have this Fingerprint reader device (according to the provided list, it is supported):
`Bus 004 Device 003: ID 08ff:5731 AuthenTec, Inc. AES3500 TruePrint Sensor`
Unfortunately, it is not usable, neither on Windows or Linux, since on Linux it will stop reading the any finger after the first try. I've attached a screenshot, and an ltrace log, truncated at the beginning: http://paste2.org/PbOD2y6a . Do you need also gdb to find out the exact problem?
I've tried with several versions of Ubuntu: {10,12,14}.04 LTS, 15.04 - all will fail not read just once, it may be a driver error or a endless loop/deadlock.
Please fix this issue, I have 2pcs of this item, bought on eBay earlier (2-3 years), looks like this: http://www.ebay.com/itm/APC-BIOMETRIC-PASSWORD-MANAGER-Fingerprint-reader-USB-/111101262681 (there is http://www.acroprint.com shown there, it is not APC as I think).
Related issue: https://bugs.freedesktop.org/show_bug.cgi?id=77678
Versions:
=======
$ apt-cache policy fingerprint*
acoustid-fingerprinter:
Installed: (none)
Candidate: 0.6-4
Version table:
0.6-4 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
fingerprint-gui-dev:
Installed: (none)
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
banshee-extension-lastfmfingerprint:
Installed: (none)
Candidate: 2.4.0-4ubuntu1
Version table:
2.4.0-4ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libgroovefingerprinter-dev:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
policykit-1-fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
libgroovefingerprinter4:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
liblastfm-fingerprint1:
Installed: (none)
Candidate: 1.0.8-2
Version table:
1.0.8-2 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
=======
Loaded modules:
=============
Module Size Used by
cfg80211 540672 0
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 69632 1 snd_hda_codec_realtek
kvm_amd 61440 0
kvm 483328 1 kvm_amd
snd_hda_codec_hdmi 53248 1
snd_hda_intel 32768 5
snd_hda_controller 32768 1 snd_hda_intel
serio_raw 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_hda_codec 143360 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
k8temp 16384 0
snd_rawmidi 32768 1 snd_seq_midi
amd64_edac_mod 32768 0
dm_multipath 24576 0
snd_hwdep 20480 1 snd_hda_codec
scsi_dh 16384 1 dm_multipath
edac_core 53248 2 amd64_edac_mod
edac_mce_amd 24576 1 amd64_edac_mod
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
shpchp 40960 0
snd_timer 32768 2 snd_pcm,snd_seq
snd 90112 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
8250_fintek 16384 0
asus_atk0110 20480 0
mac_hid 16384 0
i2c_nforce2 16384 0
soundcore 16384 2 snd,snd_hda_codec
parport_pc 32768 1
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
autofs4 40960 2
squashfs 49152 1
overlay 45056 1
nls_utf8 16384 1
isofs 40960 1
dm_mirror 24576 0
dm_region_hash 24576 1 dm_mirror
dm_log 20480 2 dm_region_hash,dm_mirror
hid_generic 16384 0
uas 24576 0
usb_storage 69632 2 uas
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
pata_acpi 16384 0
amdkfd 81920 1
amd_iommu_v2 20480 1 amdkfd
radeon 1556480 3
i2c_algo_bit 16384 1 radeon
ttm 98304 1 radeon
drm_kms_helper 122880 1 radeon
drm 344064 6 ttm,drm_kms_helper,radeon
psmouse 118784 0
floppy 77824 0
ahci 36864 0
libahci 32768 1 ahci
forcedeth 69632 0
pata_amd 20480 1
=============
Thanks! |
Hello! I have this Fingerprint reader device (according to the provided list, it is supported):
`Bus 004 Device 003: ID 08ff:5731 AuthenTec, Inc. AES3500 TruePrint Sensor`
Unfortunately, it is not usable, neither on Windows or Linux, since on Linux it will stop reading the any finger after the first try. I've attached a screenshot, and an ltrace log, truncated at the beginning: http://paste2.org/PbOD2y6a . Do you need also gdb to find out the exact problem?
I've tried with several versions of Ubuntu: {10,12,14}.04 LTS, 15.04 - all will fail not read just once, it may be a driver error or a endless loop/deadlock.
Please fix this issue, I have 2pcs of this item, bought on eBay earlier (2-3 years), looks like this: http://www.ebay.com/itm/APC-BIOMETRIC-PASSWORD-MANAGER-Fingerprint-reader-USB-/111101262681 (there is http://www.acroprint.com shown there, it is not APC as I think).
Related issue: https://bugs.freedesktop.org/show_bug.cgi?id=77678
Versions:
=======
$ apt-cache policy fingerprint*
acoustid-fingerprinter:
Installed: (none)
Candidate: 0.6-4
Version table:
0.6-4 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
fingerprint-gui-dev:
Installed: (none)
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
banshee-extension-lastfmfingerprint:
Installed: (none)
Candidate: 2.4.0-4ubuntu1
Version table:
2.4.0-4ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libgroovefingerprinter-dev:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
policykit-1-fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
libgroovefingerprinter4:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
liblastfm-fingerprint1:
Installed: (none)
Candidate: 1.0.8-2
Version table:
1.0.8-2 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint0:
Installed: 1:0.6.0-git20150315-1-0ppa1~vivid1
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
*** 1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
1:0.5.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint-dev:
Installed: (none)
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
1:0.5.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint-doc:
Installed: (none)
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
=======
Loaded modules:
=============
Module Size Used by
cfg80211 540672 0
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 69632 1 snd_hda_codec_realtek
kvm_amd 61440 0
kvm 483328 1 kvm_amd
snd_hda_codec_hdmi 53248 1
snd_hda_intel 32768 5
snd_hda_controller 32768 1 snd_hda_intel
serio_raw 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_hda_codec 143360 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
k8temp 16384 0
snd_rawmidi 32768 1 snd_seq_midi
amd64_edac_mod 32768 0
dm_multipath 24576 0
snd_hwdep 20480 1 snd_hda_codec
scsi_dh 16384 1 dm_multipath
edac_core 53248 2 amd64_edac_mod
edac_mce_amd 24576 1 amd64_edac_mod
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
shpchp 40960 0
snd_timer 32768 2 snd_pcm,snd_seq
snd 90112 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
8250_fintek 16384 0
asus_atk0110 20480 0
mac_hid 16384 0
i2c_nforce2 16384 0
soundcore 16384 2 snd,snd_hda_codec
parport_pc 32768 1
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
autofs4 40960 2
squashfs 49152 1
overlay 45056 1
nls_utf8 16384 1
isofs 40960 1
dm_mirror 24576 0
dm_region_hash 24576 1 dm_mirror
dm_log 20480 2 dm_region_hash,dm_mirror
hid_generic 16384 0
uas 24576 0
usb_storage 69632 2 uas
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
pata_acpi 16384 0
amdkfd 81920 1
amd_iommu_v2 20480 1 amdkfd
radeon 1556480 3
i2c_algo_bit 16384 1 radeon
ttm 98304 1 radeon
drm_kms_helper 122880 1 radeon
drm 344064 6 ttm,drm_kms_helper,radeon
psmouse 118784 0
floppy 77824 0
ahci 36864 0
libahci 32768 1 ahci
forcedeth 69632 0
pata_amd 20480 1
=============
Thanks! |
|
| 2015-05-03 03:29:42 |
Bortnyák Roland |
description |
Hello! I have this Fingerprint reader device (according to the provided list, it is supported):
`Bus 004 Device 003: ID 08ff:5731 AuthenTec, Inc. AES3500 TruePrint Sensor`
Unfortunately, it is not usable, neither on Windows or Linux, since on Linux it will stop reading the any finger after the first try. I've attached a screenshot, and an ltrace log, truncated at the beginning: http://paste2.org/PbOD2y6a . Do you need also gdb to find out the exact problem?
I've tried with several versions of Ubuntu: {10,12,14}.04 LTS, 15.04 - all will fail not read just once, it may be a driver error or a endless loop/deadlock.
Please fix this issue, I have 2pcs of this item, bought on eBay earlier (2-3 years), looks like this: http://www.ebay.com/itm/APC-BIOMETRIC-PASSWORD-MANAGER-Fingerprint-reader-USB-/111101262681 (there is http://www.acroprint.com shown there, it is not APC as I think).
Related issue: https://bugs.freedesktop.org/show_bug.cgi?id=77678
Versions:
=======
$ apt-cache policy fingerprint*
acoustid-fingerprinter:
Installed: (none)
Candidate: 0.6-4
Version table:
0.6-4 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
fingerprint-gui-dev:
Installed: (none)
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
banshee-extension-lastfmfingerprint:
Installed: (none)
Candidate: 2.4.0-4ubuntu1
Version table:
2.4.0-4ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libgroovefingerprinter-dev:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
policykit-1-fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
libgroovefingerprinter4:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
liblastfm-fingerprint1:
Installed: (none)
Candidate: 1.0.8-2
Version table:
1.0.8-2 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint0:
Installed: 1:0.6.0-git20150315-1-0ppa1~vivid1
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
*** 1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
1:0.5.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint-dev:
Installed: (none)
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
1:0.5.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint-doc:
Installed: (none)
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
=======
Loaded modules:
=============
Module Size Used by
cfg80211 540672 0
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 69632 1 snd_hda_codec_realtek
kvm_amd 61440 0
kvm 483328 1 kvm_amd
snd_hda_codec_hdmi 53248 1
snd_hda_intel 32768 5
snd_hda_controller 32768 1 snd_hda_intel
serio_raw 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_hda_codec 143360 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
k8temp 16384 0
snd_rawmidi 32768 1 snd_seq_midi
amd64_edac_mod 32768 0
dm_multipath 24576 0
snd_hwdep 20480 1 snd_hda_codec
scsi_dh 16384 1 dm_multipath
edac_core 53248 2 amd64_edac_mod
edac_mce_amd 24576 1 amd64_edac_mod
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
shpchp 40960 0
snd_timer 32768 2 snd_pcm,snd_seq
snd 90112 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
8250_fintek 16384 0
asus_atk0110 20480 0
mac_hid 16384 0
i2c_nforce2 16384 0
soundcore 16384 2 snd,snd_hda_codec
parport_pc 32768 1
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
autofs4 40960 2
squashfs 49152 1
overlay 45056 1
nls_utf8 16384 1
isofs 40960 1
dm_mirror 24576 0
dm_region_hash 24576 1 dm_mirror
dm_log 20480 2 dm_region_hash,dm_mirror
hid_generic 16384 0
uas 24576 0
usb_storage 69632 2 uas
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
pata_acpi 16384 0
amdkfd 81920 1
amd_iommu_v2 20480 1 amdkfd
radeon 1556480 3
i2c_algo_bit 16384 1 radeon
ttm 98304 1 radeon
drm_kms_helper 122880 1 radeon
drm 344064 6 ttm,drm_kms_helper,radeon
psmouse 118784 0
floppy 77824 0
ahci 36864 0
libahci 32768 1 ahci
forcedeth 69632 0
pata_amd 20480 1
=============
Thanks! |
Hello! I have this Fingerprint reader device (according to the provided list, it is supported):
`Bus 004 Device 003: ID 08ff:5731 AuthenTec, Inc. AES3500 TruePrint Sensor`
Unfortunately, it is not usable, neither on Windows or Linux, since on Linux it will stop reading the any finger after the first try. I've attached a screenshot, and an ltrace log, truncated at the beginning: http://paste2.org/PbOD2y6a . Do you need also gdb to find out the exact problem?
I've tried with several versions of Ubuntu: {10,12,14}.04 LTS, 15.04 - all will fail not read just once, it may be a driver error or a endless loop/deadlock.
Please fix this issue, I have 2pcs of this item, bought on eBay earlier (2-3 years), looks like this: http://www.ebay.com/itm/APC-BIOMETRIC-PASSWORD-MANAGER-Fingerprint-reader-USB-/111101262681 (there is http://www.acroprint.com shown there, it is not APC as I think).
Related issue: https://bugs.freedesktop.org/show_bug.cgi?id=77678 (-> https://bugs.freedesktop.org/show_bug.cgi?id=85732 patch here)
Versions:
=======
$ apt-cache policy fingerprint*
acoustid-fingerprinter:
Installed: (none)
Candidate: 0.6-4
Version table:
0.6-4 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
fingerprint-gui-dev:
Installed: (none)
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
banshee-extension-lastfmfingerprint:
Installed: (none)
Candidate: 2.4.0-4ubuntu1
Version table:
2.4.0-4ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libgroovefingerprinter-dev:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
policykit-1-fingerprint-gui:
Installed: 1.06.1-dfsg1-0ppa1~vivid1
Candidate: 1.06.1-dfsg1-0ppa1~vivid1
Version table:
*** 1.06.1-dfsg1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
libgroovefingerprinter4:
Installed: (none)
Candidate: 4.2.1-1
Version table:
4.2.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
liblastfm-fingerprint1:
Installed: (none)
Candidate: 1.0.8-2
Version table:
1.0.8-2 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint0:
Installed: 1:0.6.0-git20150315-1-0ppa1~vivid1
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
*** 1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
1:0.5.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint-dev:
Installed: (none)
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
1:0.5.1-1 0
500 http://archive.ubuntu.com/ubuntu/ vivid/universe amd64 Packages
libfprint-doc:
Installed: (none)
Candidate: 1:0.6.0-git20150315-1-0ppa1~vivid1
Version table:
1:0.6.0-git20150315-1-0ppa1~vivid1 0
500 http://ppa.launchpad.net/fingerprint/fingerprint-gui/ubuntu/ vivid/main amd64 Packages
=======
Loaded modules:
=============
Module Size Used by
cfg80211 540672 0
snd_hda_codec_realtek 86016 1
snd_hda_codec_generic 69632 1 snd_hda_codec_realtek
kvm_amd 61440 0
kvm 483328 1 kvm_amd
snd_hda_codec_hdmi 53248 1
snd_hda_intel 32768 5
snd_hda_controller 32768 1 snd_hda_intel
serio_raw 16384 0
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_hda_codec 143360 5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
k8temp 16384 0
snd_rawmidi 32768 1 snd_seq_midi
amd64_edac_mod 32768 0
dm_multipath 24576 0
snd_hwdep 20480 1 snd_hda_codec
scsi_dh 16384 1 dm_multipath
edac_core 53248 2 amd64_edac_mod
edac_mce_amd 24576 1 amd64_edac_mod
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_seq 69632 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
shpchp 40960 0
snd_timer 32768 2 snd_pcm,snd_seq
snd 90112 21 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
8250_fintek 16384 0
asus_atk0110 20480 0
mac_hid 16384 0
i2c_nforce2 16384 0
soundcore 16384 2 snd,snd_hda_codec
parport_pc 32768 1
ppdev 20480 0
lp 20480 0
parport 45056 3 lp,ppdev,parport_pc
autofs4 40960 2
squashfs 49152 1
overlay 45056 1
nls_utf8 16384 1
isofs 40960 1
dm_mirror 24576 0
dm_region_hash 24576 1 dm_mirror
dm_log 20480 2 dm_region_hash,dm_mirror
hid_generic 16384 0
uas 24576 0
usb_storage 69632 2 uas
usbhid 53248 0
hid 110592 2 hid_generic,usbhid
pata_acpi 16384 0
amdkfd 81920 1
amd_iommu_v2 20480 1 amdkfd
radeon 1556480 3
i2c_algo_bit 16384 1 radeon
ttm 98304 1 radeon
drm_kms_helper 122880 1 radeon
drm 344064 6 ttm,drm_kms_helper,radeon
psmouse 118784 0
floppy 77824 0
ahci 36864 0
libahci 32768 1 ahci
forcedeth 69632 0
pata_amd 20480 1
=============
Thanks! |
|
| 2017-02-13 20:26:37 |
Marcos Alano |
removed subscriber Marcos Alano |
|
|
|
