Attempting to import a v3 GPG key gives a misleading error message

Bug #961351 reported by Brad Crittenden on 2012-03-21
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Launchpad itself

Bug Description

A user reported:
I'm unable to import my key to Launchpad. I enter its fingerprint, click "Import Key", and get the error message ("Launchpad could not import your OpenPGP key. Did you enter your complete fingerprint correctly? [etc]").

My key is on the ubuntu keyserver:

I've tried the fingerprint with no spaces (0C0D10D5FC73D1352646429EDC6E0A88) and various spaces, as well as the key ID, with no luck.

Several other people have had this problem due to the ubuntu->launchpad synchronization being slow, so I waited a couple of days, but Launchpad still won't import it.

Related items:
  Faq 79:
  Similar unresolved question:
  Similar answered question:
  Bug describing this problem, but marked 'invalid':


The problem is his key, while accepted on the key server, is a v3 key, which Launchpad does not support. Had he been given an accurate error message his issue could've been resolved much more quickly.

See bug 4746 for more details on v3 keys.

Brad Crittenden (bac) on 2012-03-21
summary: - Attempting to import a v3 GPG key give a misleading error message
+ Attempting to import a v3 GPG key gives a misleading error message
Martin Pool (mbp) on 2012-03-22
tags: added: confusing-ui gpg
Changed in launchpad:
status: New → Triaged
importance: Undecided → Low
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