Comment 6 for bug 825837

Revision history for this message
Rolf Leggewie (r0lf) wrote :

I'm not sure I fully understand Robert's last comment. I'm the OP for this ticket, so I hope you will grant me to explain my POV.

For me, this is mostly about being able to come back to a ticket and understand why somebody else closed it. Discouraging users from closing bugs they should not is not my focus, that should be done by granting them the right privilege level. I'm absolutely with Martin on "do not overengineer this" and that's why I think that trying to discern between active and inactive users is way-over-the-top engineering.

Think about a source code repo. Any good project will require you to have a meaningful commit message. Same thing here, if you close a ticket, say why you did it. And it's easy enough even when using scripts to mass-handle bug tickets, I do this myself from time to time. In fact, I want a comment especially in the case of mass-handled tickets. A short comment such as "closing all breezy tickets" or something like that shouldn't be too much of a burden. But it allows to verify later on if a ticket was closed in error.