With the introduction of the Triaged state this point is less important. Needs Info can be used when you need info from a user, Confirmed when you have that info. It can stay Confirmed while you wait for input from a team member (e.g. designer) and move to Triaged when the developer has what is needed to start fixing at which point it moves to In Progress.
With the introduction of the Triaged state this point is less important. Needs Info can be used when you need info from a user, Confirmed when you have that info. It can stay Confirmed while you wait for input from a team member (e.g. designer) and move to Triaged when the developer has what is needed to start fixing at which point it moves to In Progress.