Give direct "unsubscribe" link for notification e-mails

Bug #48863 reported by Hubert Figuiere
This bug affects 11 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
Deryck Hodge

Bug Description

Give a direct "unsubscribe" link for notification e-mails, so that when receiving a bug notification from malone, you can unsubscribe in one click. Bonus point if it is not caught by SpamAssassin :-)

Tags: lp-bugs

Related branches

Revision history for this message
Brad Bollenbach (bradb) wrote :

I think this is a good idea. mpt, what do you think?

Changed in malone:
status: Unconfirmed → Needs Info
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

We can't make it one click, but we could certainly provide a direct link to the +unsubscribe page. However, this might be more annoying than useful while bug 48860 is unfixed.

Brad Bollenbach (bradb)
Changed in malone:
status: Needs Info → Confirmed
Changed in malone:
status: Confirmed → Triaged
Revision history for this message
Tremaine Lea (tremaine) wrote :

I don't think including a link at the very bottom of the email would be problematic at all, and is standard practice on a lot of mass mailing applications.

It would probably also be useful to fix the backend to actually handle the unsubs. Anything with unsubscribe in the subject line or as a word on it's own at the top of a message should result in a 'do you really want to unsubscribe' type message to the submitter, and it the potential unsubscribe not being passed onto the bug subscribers.

Revision history for this message
David Baucum (maxolasersquad) wrote :

The amount of e-mails that simply read Unsubscribe from people trying to unsubscribe from a bug report can be obnoxious. This should help mitigate that problem.

Revision history for this message
Ed K (ekohlwey) wrote :

I've created a separate bug for David's suggestion. This is really a huge problem in Ubuntu (and for that matter, will become a huge problem for any large project), especially for beta testers. I would go so far as to say that it is damaging the overall quality of the distro by forcing legitimate subscribers out of the bug reporting and patching process when they are barraged by sometimes hundreds of e-mails from users who are nontechnical, have no interest in participating in the bug reporting process, and for whatever reason lack the intelligence to unsubscribe themselves. I, personally, have had this happen to bugs of interest to me on several occasions.

See .

Deryck Hodge (deryck)
Changed in malone:
importance: Undecided → High
assignee: nobody → Deryck Hodge (deryck)
milestone: none → 3.1.11
Revision history for this message
Deryck Hodge (deryck) wrote :

I've got a branch done that adds a link to the +subscribe page to allow unsubscribing for people who are direct subscribers of a bug or a bug duplicate. So it's not a one-click solution and it doesn't help in the case of implicit subscriptions for a team/bug supervisor or for structural subscriptions on a project. But it is some help for individual subscribers until a better solution can be arranged.

Revision history for this message
Deryck Hodge (deryck) wrote :

Bug #484319 has been filed about making the recent fix useful for structural and implicit subscriptions.

Deryck Hodge (deryck)
Changed in malone:
status: Triaged → In Progress
Revision history for this message
Diogo Matsubara (matsubara) wrote : Bug fixed by a commit
Changed in malone:
status: In Progress → Fix Committed
Changed in malone:
status: Fix Committed → Fix Released
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