Comment 0 for bug 482382

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Paul Sladen (sladen) wrote :

If a bug report has 2000 duplicates then any email message generated in relation to one of the duplicates will send an email to 2000 subscribers.

If an automated tool (eg. apport retracer) is working though those 2000 duplicates then four million emails have been sent and at least one percent of the subscribers have complained, requesting to be "unsubscribed!!!" by replying to the messages from LP, and thus, generated even more email messages sent to 2000 people.

To each of those "unsubscribe me!!!" messages, helpful people have replied, giving instructions for unsubscribing (going to the bug report, to clicking to /+subscribe), but because of bug #471974 all of these instructions result in Launchpad "timeout" pages and no action.

Ideally, something *manually* needs doing (stopping the emails, or unsubscribing people), and *soon*; There have been 923 messages so far and there is likely to be at least another 1100 to come from the apport tracer backlog---of course it's not possible to know the exact numbers as the pages in question are timing out.