Comment 20 for bug 432324

Revision history for this message
Philip Muškovac (yofel) wrote :

@Ruslan: if you had instead taken a minute or 2 to actually read the page that explains how you're supposed to file bugs you would have noticed that it actually explains how to file bugs on launchpad without apport.
https://help.ubuntu.com/community/ReportingBugs#Filing%20bugs%20at%20Launchpad.net

@Duncan: this change only affects the Ubuntu Project, you can still file bugs about other projects the usual way. And all software in Ubuntu is packaged, so you can just use 'ubuntu-bug <packagename>'. If you're not sure what package you're supposed to use you can look at https://wiki.ubuntu.com/Bugs/FindRightPackage or look at the reporting help page how to file a bug without a package associated to the bug.

If a user doesn't want to take the time to read the page he's sent to then the chances are high that he wanted to file a bug that only contains "My wifi doesn't work! Fix it!" Such reports are useless and usually end up Invalid. With apport we at least get some information to work with.
We encourage everyone to file reports, but we expect a base knowledge on how a report is supposed to look like too.