Comment 3 for bug 423862

Brian, yes I realize that ubuntu-bug is not just for crash reports. :-) My comment about crash reports was related only to the description, above, which reads "users should use Apport to file bugs."

If the goal of this change is to enforce more complete bug content that's great. I understand the problem. But I would not want to see if backfire, and simply discourage users from filing bug reports.

For example, contrary to the ReportingBugs page, many times I do not see "Apport start automatically, raising an appropriate bug report for you to complete in Launchpad".

I often see Apport claim to upload, and then nothing. I've just tried it with Firefox to test. Also, Apport says that the package is firefox-3.0 3.0.13+nobinonly-0ubuntu3, despite the fact that I'm using Firefox 3.5.2. The apport log has:

apport (pid 21625) Thu Sep 3 16:54:13 2009: called for pid 21622, signal 5
apport (pid 21625) Thu Sep 3 16:54:13 2009: executable: /usr/lib/firefox-3.5.2/firefox (command line "/usr/lib/firefox-3.5.2/firefox https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+filebug/uaaTzrH81Utu5EyEImvrbNHdYew?")
apport (pid 21625) Thu Sep 3 16:54:13 2009: this executable already crashed 2 times, ignoring

Notice that it is referencing Firefox-3.0 instead of firefox-3.5.

For Nautilus, nothing happens at all.

And, as noted elsewhere, for many things, there's simply no such menu item. Perhaps a System menu item (e.g., File Bug Report) should be added, with a simple GUI to select a package name (and provide any other desired information) before sending them to Launchpad.

So while I support the idea of getting better bug reports, I'm concerned about unintended consequences.