Comment 2 for bug 37447

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Sitsofe Wheeler (sitsofe) wrote : Re: Tracking duplicate bugs filed in Malone

Mandriva used to (and maybe still do) this. The problem was that it searched other bugs for words that I assume were in the title of the report you were submitting and returned a list asking you whether you were sure you wanted to file a report.

The problem I ran into was that this list was frequently quite long and rarely (if ever) contained my issue in it anyway. I guess the trick is you have to get good at returning as few reports as possible.

On a related note, I had an idea for a duplicate spotting system which is along these lines. I posted it on the launchpad mailing list but it was suggested that I'd be better off filing a report here and this is a pretty close match (as is Bug #996 ).

The idea is that when you go to file a new bug you are given the option to put in 3 or more tags to search for your bug in launchpad. If the tags are found in other bugs then they are shown as likely candidates and the user is given the option to view them.

If the user goes on to file a report those search tags are also saved with the report and the bug as a tag summary to aid in its discovery.

If a bug report is duplicated against another, a note is made and when searches are done its tags are "added" to the original report's tags to make the original more likely to be found.

The option to bypass the tag search is offered but is recorded into a bug report. This way at a later stage it can be determined whether tagging is an effective system by checking how many bugs which never had a search done ended up actually being dupes versus bugs that did have tag search done.