Hard to discover how to close a support request
Bug #3401 reported by
Björn Tillenius
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
Fix Released
|
Medium
|
Francis J. Lacoste | ||
Bug Description
I had a hard time discovering how to close a support request, when it
was in an answered state. It took a while before I remembered that
if you unhide the comment box, a check box allowing you to close the
request appears.
The check box should be moved outside the collapsed comment box, and
"Post Comment" should be changed to "Save Changes". Also the text that
appears when you're not logged in, which tells you that you have to log
in in order to add a comment has to be changed, to not talk only about
comments.
affects /products/launchpad
Attachment: unnamed
Type: application/
URL: http://
| Changed in launchpad: | |
| status: | New → Accepted |
| Changed in launchpad: | |
| assignee: | nobody → bjornt |
| Changed in launchpad-support-tracker: | |
| assignee: | bjornt → flacoste |
Revision history for this message
| Francis J. Lacoste (flacoste) wrote | #1 |
| Changed in launchpad-support-tracker: | |
| status: | Confirmed → In Progress |
Revision history for this message
| Francis J. Lacoste (flacoste) wrote | #2 |
| Changed in launchpad-support-tracker: | |
| status: | In Progress → Fix Committed |
Revision history for this message
| Francis J. Lacoste (flacoste) wrote | #3 |
| Changed in launchpad-support-tracker: | |
| status: | Fix Committed → Fix Released |
To post a comment you must log in.
Will be fixed by the implementation of Support Tracker Workflow