Comment 1 for bug 31360

Revision history for this message
David Allouche (ddaa) wrote :

Adding some explanatory text there would be a good thing. But I think it would probably not have helped the specific case of the "prelink" product.

My guess is that the user thought that "launchpad == ubuntu bug tracker" (not "ubuntu uses launchpad to track bugs", but "launchpad is only the bug tracker for ubuntu").

So he did a search for "prelink" in the front page, had no hit and was suggested to do something (actually, create a product, but I do not think the user read it), and obedently filed a bug in the form.

This sort of confusion is going to happen again. I think preventing such oddities in the future involves:

 * Making the front page search a global search, or maybe just a bug search. Submitting ubuntu bugs is probably the dominant use case for new users by far.
 * Not suggesting creating a product if the front page search gives no hit. That should only be suggested by the product search on <https://launchpad.net/products>.

Remember, users do not read _anything_:
http://www.joelonsoftware.com/uibook/chapters/fog0000000062.html